Notes

This is not our intention to make you trouble. However, I will share your feedback to the seller.

Your smile matters most to us so do not worry, seller's partnered courier service will try their level best to deliver the product. :)

I am sincerely sorry for the displeasure caused to you in this regard.

Do not worry! Most of the orders are delivered before the promised date. Still, the seller is not able to commit on an early delivery.

Your patience is highly appreciated in this regard.


I request your kind understanding in this regard.


I know how hard it is to trust for you now. However, I have done my best at my end. Trust me, you will not face any issue and team will provide you the best resolution in this regard.

I hope you will understand my limitations.

However, trust me if there would be anything else then I would have done it for you.

I understand this is something very important to you.



Please be assured that I have made a note of this and will share this feedback to the team.

I see that you have been one of our valuable customer and I am really sorry for the trouble you had to go through.



I am sorry to know that your experience with the Flipkart has been an unpleasant one.

I should be the one, saying thank you. You have been an awesome customer.

Trust me if there is an option with me, I could have definitely helped you out as you are one of the valuable customer for us.


I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.


I assure you that feedback has been shared with the team, you can be sure that the team will take definite steps to set this right.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.

As you are one of our valued customers, your satisfaction is one of our primary concern.


I want to assure you that additional measures are put in place by the team so this will not happen again
Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.




I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.

I want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience.

I’ll make sure it’s passed on to the team.

I would request your patience in this regards.

If there is any possibility available for me to reschedule the technical visit, I could have definitely do the same for you.

We will try our best to resolve this issue.

Please be assured, your issue will be resolved at the earliest.

Your issue has been forwarded further, resolution will be provided to you by September 29, 2019.

Do not worry, we are looking into the issue.

I value your precious time, we will be as quick as possible.

You are a valuable customer to us, we never would like to lose your hope.

As I see you are valuable customer of Flipkart, so I request you to wait for some time.



If I were in your position, I would feel just as you do.


I see that your issue is already with us on high priority.

To set this right, I will immediately share a strong feedback and make sure they don't repeat the same.




We want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience.

Sorry about that, NAME. I'll share the feedback with [[seller/courier service provider]] so that they can put additional measures in place to make your shopping experience a delightful one.

Yes, I understand that. I’ll pass it on to {the team/seller/courier service provider} so that your experience can be a delightful/seamless.

I’d like to assure you that we at Flipkart take stringent measures to ensure your details are completely secure.

I have spoken to the seller and they're looking into this and they'll take utmost care to ensure this does not happen again.

The comments shared by you is definitely thoughtful and we'll let our specialists know about it.

Also, we would like to assure you that sellers are mandated to list only genuine and brand new products on Flipkart.

I completely understand your disappointment, we don't want our valued customer to face such issues. Trust me, if there was any other way, I would have definitely helped you.


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