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I see that the product was delivered to you on September 21, 2019. As it has crossed the seller's 10 days replacement policy, I am sorry to let you know that the seller will not be able to fulfill your replacement/return request.
However, The good news is that the product comes with 1 Year warranty from brand. I request you to get in touch with the brand. I am sure they will be more than happy to help you!
You can get in touch with the brand using following details:
Tagging: Not Eligible
Comments: Cx wanted to return the product. Replacement policy is already over. Informed accordingly.
(If Brand Details Are Not Available)
I am sorry to let you know that unfortunately the brand details are currently not available with us. However, I am escalating your case for the same.
Would you like to update an alternate contact number? In case you are not reachable on your primary number, we will contact you on the alternate contact number.
Tagging: Returns > Service Centres Related > Service Centre Closed / No Service Center in Vicinit
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