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As I just checked, the product shows to be delivered on October 21, 2019.
In case you have not received it, I request you to check with your family members, friends. In case, they have received it on your behalf.
(In case cx says that I will check)
Tagging: Order Delivery > Order status related > Wrong update provided
Comments: Cx said that product is not delivered but shows to be delivered. Informed cx to check with family members, friends or neighbors. Cx agreed. Hence tagged here.
(In case cx says that no one received it on his behalf)
In that case I need to escalate your issue. Would you like to update an alternate contact number?
Tagging : Order Delivery > Delay > Customer not received the product, but got delivery confirmation message/email
Comments: Cx said that product is not delivered but shows to be delivered. Informed cx to check with family members, friends or neighbors. Cx confirmed that no one received it on his behalf. Hence escalating. Cx alt no. NA.
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