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Hi {customer_name},
While we understand that you'd like to return the {product_name}, we're sorry to let you know that this product belongs to the 'No Returns' category because of which the seller will not be able to fulfil your request.
{Use the below statements only if this information is clearly mentioned on the product page.- return request is due to color mismatch and seller has specified that color may vary}
We'd also like to let you know that the seller has specified on the product page that {enter the reason mentioned on the website} (Eg: the colour and print may vary from what is shown in the image, as they are sourced in mixed batches/ the product colour may slightly vary due to photographic lighting sources or your monitor settings).
To know more about the returns policy click here: https://www.flipkart.com/pages/returnpolicy
We would like to thank you for your understanding.
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