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Rahul, I am really sorry to let you know that the seller is unable to cancel the order as the order is already processed and shipped.
However, As you wish to cancel the order, I need to escalate your issue to the team for further assistance.
Not to worry you can deny the delivery agent at the time of delivery and rest assured your order will be cancelled.
We are looking into your issue, so we will need your alternate contact number. It would be helpful for us in case we are not able to reach you on your registered number. Would you like to update an alternate contact number for the same?
Tagging : Returns > Reverse Pickup Related > Return in cancel_requested state
Comment : Cx wishes to cancel the order. DT not highlighted. Hence escalating. Cx alt no. NA.
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