Notes
Notes - notes.io |
NAME :
PARAPHRASE , EMPHATIZE , PROBE , RECAP
Im sorry to hear about that .
PARAPHRASE :
*I could definitely ____task_____
RECAP :
*just a quick recap of what we did today :
I provided your balance info - placed an order on your behalf
- activated your card
Do you have other concerns that I can help you with?
I enjoyed speaking with you today _____ .
For further concerns please don't hesitate to call us back.
Thank You for calling have a great day.
ISSUES:
-I apologizome items are only available for our premium members,
you could actually contact your insurance provider
-I apologize for the inconvinience this may have cost you,
rest assured were doing our best to fix this issue.
For now all we could do is _______
-I'm sorry to hear about that , you have all the right reason
to be frustrated ,and I assure you that were doing our best this.
Order : -
- requested to place an order
Agent processed the order -
Terms :
Health and Wellness
HealthCare Provider
36168199 -
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