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Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.
We understand your concern that you want the refund for your product '' with the order ID ''.
We are sorry for the trouble you had to go through.
We would like to let you know that your request for return cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item with the product being intact.
In case you are in disagreement with the seller's decision, please reply to this email attaching the scanned copy of any one of the below documents as a Proof of Identity, within 48 hours. Please ensure the details on the ID card are same as on your Flipkart account or order.
1.Driver's license
2.Aadhaar card
3.PAN Card
4.Passport
5.Voter's Identity Card
If you will unable to share the above documents then the seller will unable to help you out further.
We are thankful for your continued trust on Flipkart.
Hope this helps.
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