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Thank you for writing in.
We understand your issue about the status of your order 'xxxxx' for 'xxxx'.
We are sorry to let you know that the seller has not received the prepaid payment for the order due to a system error.
In unlikely event, if the amount is being debited from your account, it will be reversed within 08 business days from the date of the transaction.
However, as per our records we see that you have placed the new order ''.
We'd like to let you know that the seller has successfully received the payment of Rs.439/- for your order through PhonePe UPI successfully and it has been approved by the seller. They'll make sure that the item reaches you by January 02, 2020.
You can expect more updates once it is shipped. You can check your order status here: http://fkrt.it/bqWLi~NN
Now you can track the step-by-step journey of your shipped orders easily through maximum of 02 SMS notifications between 9 am and 9 pm per day. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like.
Your patience and understanding is greatly appreciated in this concern.
Please feel free to write back to us, if you have any further queries or you can call on our toll free number: 1800 208 9898.
Hope this helps.
xxxxx, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thanks for choosing Flipkart!
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