Notes

wait and refund

Hi,

Thanks for your valuable time over the call.

We are sorry to hear that you received a different product instead of 'xxxxxxxxxxxxx'.

As specified by you, a return request has been created for the order and a refund will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You will receive an email and SMS with the refund details, after which the money will be credited back to source within 01 business day, as per standard banking procedures.

c
Please be assured, your pick up will be done by December 09, 2019.
In case, if your pick up will not be done by the given timeline you can get back to us again.

We will surely help you out.

We would like to thank you for your continued trust and support.



I would like to let you know that before bill generation, you can reset your limit by paying the Flipkart Pay Later credit till date”.

Please be assured that I will share your feedback with the seller so such instances will never happen again.





However, credit limits are decided by System. We don't have privileged to make modifications to it"



Goli

We value your money and the time spent.

Please do not worry Rashmi, I will certainly try my best to help you with this concern.

Please be connected while I check the details for you.

Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.

I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

I want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience.

d
I do understand the importance of timely delivery of order.

We do have to work within the policy.

You have been such an awesome and understanding customer.
It was a pleasure assisting you.
It was a pleasure assisting you.

I do want to make things easy for you, we do value you as a valuable customer and do want to keep you as a happy customer for long time.

Ignore the above message.

I need to check the possibilities with the seller.

Please stay connected.

I am sure this information will be helpful.

You have been such an understanding customer, very few customers understands that we do try our best at our end to help each customer.
If there would have been any option with the seller then I would have submitted your request for the same.
I would request your kind understanding and cooperation in this regard.
Let me check with the seller.

Sahad • Now


I understand that there has been a delay in the delivery of the product. Hope I could helped you out on priority basis.

I completely understand your disappointment, we don't want our valued customer to face such issues.
I will surely help you out with the best possible resolution.

Do not get dishearten, I will surely help you out in this.

Hope I could help you with your respective choice.

I understand you are upset from this, however I am sorry from the bottom of my heart. No worries, I will personally highlight this.

I am sorry to inform you that I will not be able to provide you the details at the moment as it is not updated by the courier service provider.

Your feedback is really valuable to us and will help us enhance your experience.

Please be assured that the team is working on your issue to ensure that you receive your product as soon as possible.

I understand that it must have been very frustrating for you to have waited for your order so eagerly.

I understand that there has been a delay in the resolution and your kind understanding will be much appreciated in this regard.

Please be assured that your urgency will be mentioned to the team.

You are a valued customer and this is our way of thanking you for your loyalty and continued trust based on your past purchases on Flipkart.

I do want to help you in this regard. I am trying my best to make things right for you with my efforts.

I would feel the same if I would be at your place however trust me sir, I have done my best at my end.

I hope you will understand my limitations.

I really wish to do my best to make things easy for you with all the access that has been provided by the seller and our organisation.

I really wish to do my best to make things easy for you with all the access that has been provided by the seller and our organisation.




Cancel requested ..

I understand your concern about the return of your 'COVERNEW Flip Cover for SAMSUNG Galaxy J1 Ace (Black, Artificial Leather, Plastic)' with the order ID: OD112817599749886000.

I would like to let you know that the return request for the order has been canceledas the issue type you have selected while creating the return was incorrect.

I requested you to kindly wait for 48 hours for the successful completion of cancellation process. After that you can create new return with right issue type.

If you face any issue while creating return for this product then you can write back to us and Iwill assist you in the best possible way.