Notes

Order related 👍

I see that you have not chosen any order or product and initiated the chat. Please elaborate your concern by providing the order ID.

I am sorry to let you know but the details of Wishmaster is not available with me at the moment.
However, you can reach the Wishmaster delivering the product through the details that will be shared with you through an SMS, when the product will be "Out for delivery".

As I have checked, this order have multiple products associated, could you please let me know about which product you are discussing?

I am sorry to let you know but due to some technical issues I would not be able to let you know the exact location of your order.

As I have checked, your issue is already with the team and the team will get back to you with an update by December 03, 2019.

We are working closely with the service providers to get this sorted and we will get back to you as soon as possible.

I would like to let you know that I have escalated this issue to the team and the team will get back to you with an update by December 20, 2019.

I am sorry that your order was delayed due to an unforeseen issue faced by the courier service provider.

I would like to inform you that your "Alda Hard Anodised Fry Pan with Stainless Steel Lid Fry Pan 24 cm diameter with Lid" is shipped by the seller through Ekart Logistics and is on its way to reach you by September 7, 2019. Here's the tracking id FMPP0348180174.

As I have checked, your order is Out for delivery and will reach you on or before 7 pm today.

Sometimes during high order volumes, you may not see daily changes in order status.

Not to worry, soon you'll see the progress in the order status.

As I have checked, your order has been shipped by the seller and will reach you by September 02, 2019.

I would not be able to comment on that, although you have all the legal rights.

We're working with the seller and their partnered courier service provider to have your product reach you by August 19, 2019.

Not to worry, I will escalate this issue to the team and the team will look into this.

Also, I will be escalating this issue to the team and the team will get back to you regarding the same.

-- I am sorry to inform you that the courier partner do not have such option to give the product from delivery hub as they have the service to provide the product by door step delivery.

We would like to let you know that in case of any defect, damage, or specification error, to set this right, the seller would be happy to replace the item with a brand new one based on the availability of the product.

However, the seller will not be able to go ahead with a refund since the product you have received is as ordered by you based on your choice, and is correct to what is described on our website.

Just to confirm, are we discussing about "Dream Care Air Conditioner Cover"?

Also, I will suggest you to cancel the order and place the fresh order so that the seller and the courier partner can make for this delay by providing the product on the promise date.

Do not worry, we have notified your concern with the courier service provider and will make sure that the order will deliver to you as prior as possible.

You can be sure that the Wishmaster will do their best to make sure that your order reaches you at the earliest.

Sayan kumar , I understand that you're upset about the issue but that doesn't mean you can use abusive language.

I would request you to please be more clear about the issue, so that I can help you regarding this.

Not to worry, I will request the seller in your behalf for return of this product.

Could you please let me know the reason to cancel the order?

I would like to let you know that the seller has approved your cancellation request of this order.


The team is working with the concerned department to deliver it as soon as possible.

The reference number for your request is IN1910110823574838552.

I see that you have chosen the product Flying Machine Skinny Women Black Jeans and initiated the chat. Are we discussing about the same?