Notes

PLUS TEMPLATES

'Coins Related'

Hi {customer_name},

We would like to let you know that Plus Coins calculation happens based on your order value.

You will get to know about the coins deducted after you've cancelled the item as it will be recalculated on the basis of the updated order value.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

We would like to thank you for your understanding.


Hi {customer_name},

The plus coins earned will be impacted if you cancel or return few items from your order since the minimum amount to earn a Plus Coin is Rs. 250.

In case of return or cancellation of any items from the order, Plus Coins will be recalculated based on the updated order value.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc


We would like to thank you for your understanding.


Hi {customer_name},

Here's how you can see the details of the coins that are reflecting as 'on the way', 'credited', 'used' and 'expired':

For App
- Click on Flipkart logo
- Go to 'Flipkart Plus' page
- Click on 'Coins'

For Website
- Click on 'My Account'
- Go to 'Flipkart Plus' page
- Click on 'Coins'

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

Hope this helps.


Hi Himanshu,

You can redeem your Plus Coins at the Plus Zone to enjoy the third party benefits.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

Hope this helps.



Hi Himanshu,

Thanks for writing in.

I would like to let you know that coins reflecting as 'on the way' are in the pending state and have not been credited yet. The earned Plus Coins will be moved to 'credited' state once the Returns Policy period of all the products in the order is completed. I would like to let you know that coins reflecting as 'on the way' are in the pending state and have not been credited yet. The earned Plus Coins will be moved to 'credited' state once the Returns Policy period of all the products in the order is completed In case of travel/hotel bookings, the Plus Coins will be moved to 'credited state' once the booking date has passed.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

We would like to thank you for your understanding.



Hi Himanshu,

You can redeem your Plus Coins at Plus Zone to earn third party benefits. To check the status of your coins, please follow these simple steps:

For App
- Click on Flipkart logo
- Go to 'Flipkart Plus' page
- Click on 'Coins'

For Website
- Click on 'My Account'
- Go to 'Flipkart Plus' page
- Click on 'Coins'

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc


Hope this helps.



Hi {customer_name},

We would like to let you know that the Plus coins accumulated in your multiple Flipkart accounts will be combined if you choose to merge them.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

Hope this helps.


Hi {customer_name},

We would like to let you know that Plus Coins will be valid for one year and will expire by the end of the month in which they were earned.

For example, coins earned on June 14, 2018 will expire on June 30, 2018 and coins earned on June 30, 2018 will expire on June 18, 2018.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

We would like to thank you for your understanding.


Hi {customer_name},

You can earn Plus Coins on the purchase of all products worth Rs. 250 or more except for purchases from below categories:

1. Gift Card
2. Gold Coins
3. Gold Bars
4. Silver Coins
5. Silver Bars
6. Malabar Gift Voucher (Precious Gift Voucher)
7. Flipkart Carton Box
8. Flipkart Security Bag
9. Flipkart Tape

However, Plus Coins can be earned only twice in a month from travel-related purchases and Phonepe recharges

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

Hope this helps.



Hi Himanshu,

You can earn 1 Coin by shopping for a minimum of Rs. 250 with a maximum of 10 Coins per order. Please note that the coins earned will be on the actual order value excluding any instant discounts or cashbacks credited to PhonePe wallet.

The Plus Coins will be reflecting as 'on the way' as soon as you place an order. These coins will be moved to 'credited' state after the Returns Policy period of all the products in the order is completed. In case of travel/hotel bookings, the Plus Coins will be moved to 'credited state' once the booking date has passed.

Please note that Plus Coins cannot be earned on the purchase of Gift Card, gold, silver and digital products. Also, Plus Coins can be earned only twice a month for travel-related purchases and PhonePe recharges.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

Hope this helps.



Hi {customer_name},

You can earn more plus coins by continuing to shop for your favourite products on Flipkart.

With every purchase worth Rs. 250, you will earn 1 Coin. Do note that maximum of 10 Coins can be earned per order.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

We would like to thank you for your understanding.



Hi {customer_name},

Thanks for writing in.

Coins will start reflecting under Flipkart Plus's 'on the way' section as soon as you place the order and they will be moved to 'credited' state once the Return Policy period of all items in your order is completed.

In case of travel/hotel bookings, the Plus Coins will be moved to 'credited state' once the booking date has passed.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

Hope this helps.