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Hi Mohammed,

Thanks for your valuable time over the call and being a valuable Flipkart Plus member.

We understand your concern that you want to replace your order for 'Asus Zenfone Max Pro M1 (Grey, 32 GB)'.

We're sorry for the trouble you had to go through and this isn't something we would want you to go through.

However, we would like to let you know that your return is in cancel requested.

Since the item is marked ‘cancel requested’ on our system, we’ll need to wait for the update so that seller can fulfilled the new return request.

No worries, this shouldn't take more than 48 hours.

If you'd like to request the return now, you can do it by following the below steps:

- Go to 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
- Select 'Return'
- Enter the last four digits of your invoice number under 'Confirm delivery using invoice number' section

Once you update the details, the seller will work towards fulfilling your request and you will get an update with more details through an email and SMS.

We would like to thank you for your understanding.

, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.
     
 
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