Notes
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Hello! hope you're doing great. I'll be more than happy to assist you today. How may I help you?
Hello, I am sorry to know that you have not received your order. I understand that it is important for you so I will do my best to assist you right away. Can you please provide me with your order number?
Hello, I am sorry to know that your order arrived damaged. I understand that it is important for you so I will do my best to assist you right away. Can you please provide with your order number?
Hello, I am sorry to know that your order got cancelled. I understand that it is important for you so I will do my best to assist you right away. Can you please provide me with your order number?
WAITING.
Thank you very much, Can you please give me one moment while I research this issue?
Thank you for patiently waiting. I was checking in my system and it said that
Thank you so much for waiting CXNAME. I have checked the information and allow me to inform you that
EMPATHY.
Thank you for let us know about this issue, I cannot imagine how you must feel, If I were you, I would feel same. Let me do my best in order to help you right away.
CLOSE
***When the cx was cool.
It's been a pleasure assisting you. I am going to disconnect now. Thank you for being one of my nicest customers today and for allowing me to assist you with your concerns. Happy holidays and thank you for contacting Walmart.com. Enjoy the rest of your day!
****When i didn't receive a response
I did not receive another response from you. Therefore, due to inactivity the system is going to close the chat, but if you still need further assistance, please do not hesitate to contact us back and we will be more than glad to assist you. Thank you for contacting Walmart.com. Have a great day!
**** When the cx was cool but I didn't receive a response
1. I did not receive another response from you. Therefore, due to inactivity the system is going to close the chat, but if you still need further assistance, please do not hesitate to contact us back. Thank you for being one of my nicest customers today and for allowing me to assist you with your concerns. Thank you for contacting Walmart.com. Enjoy the rest of your day!
2. I did not receive another response from you. Therefore, due to inactivity the system is going to close the chat, but if you still need further assistance, please do not hesitate to contact us back. Thank you for allowing me to assist you with your concerns and for contacting Walmart.com. Enjoy the rest of your day!
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