Notes

>> wrong update provided


Hi Unni,

Thank you for writing in.

We tried to get in touch with you on '8951792682' and '9562136744' to talk to you about your concern but could not reach you.

We understand your concern about the delivery of your Order 'OD116712163966956000' for 'Flipkart SmartBuy Edge To Edge Tempered Glass for Mi Redmi Note 7, Mi Redmi Note 7 Pro, Mi Redmi Note 7S'.

We are sorry that you haven't received your order.

We see that the order status has been updated as 'Delivered' on October 11, 2019 and has been received.

We are getting in touch with courier to sort this out since they have confirmed that they have delivered your shipment with tracking ID: 13448191389083.

We would also request you to check with your friends, family member or colleagues.

In case, you are unable to find your product, you can write back to us. We'll help you out.

We completely understand that your experience with Flipkart services has been unpleasant one and this is not something we want our valuable customer to go through.

We've spoken to our management and they're looking into this and they'll take utmost care to ensure this does not happen again.

If you need any further assistance feel free to get back to us or you can call on our toll free number: 1800 208 9898 or you can visit our Help Center for quick answers: https://www.flipkart.com/helpcentre

Thank you for your continued trust and support.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thank you for being with Flipkart.










Hi, Thank you for writing in. We understand your concern about your Order 'OD116704770975267000' for 'DUCATI Skinny Men's Dark Blue Jeans' and sorry for the trouble caused to you. We are sorry that you haven't received your order. We see that the order status has been updated as 'Delivered' on October 14, 2019 and has been received. We are getting in touch with courier to sort this out since they have confirmed that they have delivered your shipment with tracking ID: FDSP0370502075. We'll have them send us a copy of the delivery receipt with the receiver's signature and phone number and we'll forward it to your email address for your reference. We would also request you to check with your friend family or colleagues. However, you can contact us on our toll-free number 1800 208 9898 for any support. Please feel free to get back to us at any point of time for any further assistance and we will be happy to assist you. Thank you for your continued trust and support. A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation. You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest. Your feedback is really valuable to us and will help us enhance your experience. Thank you for being with Flipkart.