Notes

Thanks for being a Flipkart PLus member.
Cx did not replied hence tagged here.
Are we connected?

My name is Bhuvan. How may I assist you today?

Ritu, your feedback is really important to us. Please share your experience by completing the email survey you’ll get after this chat session.
I will share your feedback to the seller also so you will not face any issue regarding to your delivery.
Can you please confirm me your alternative number?
I would like to inform you that the seller has already credited your refund of Rs.979/- as a Gift voucher.
When you will purchase anything and at the time of payment you can select Gift voucher and your payment will done.
Your issue has been escalated to the team.
I would like to inform you that your transaction has been failed.
Your refund will come back to the source with in 8 business days according to standing banking procedure.

This is a chat window so I am unable to call you.

You do not have to worry you will receive your order on priority.

If service center refuse to give you service then please feel free to come team will take definite steps.

I have did my efforts so you can receive your order with in the time frame.
If you face any issue then please feel free to come.


Can you please share beneficiary name, account number and ifsc code?

May I know what exact issue you are facing with the order?

Your payment is pending so that's why seller has not approved your order. You have to wait for 24 hours either your transaction will successful or fail.
In case of failed you will get your refund with in 8 business days according to standard banking procedure.

Can you please share your alternative number?
I have escalated your issue to the team so you can receive your order as soon as possible. I am escalating your issue to the team.
You do not have to bother you will receive your order with in the time frame.



I would like to inform you that your order has been cancelled by the seller as requested by you.

The next re attempt to deliver your order will be with in 2 business days.
I will give you call back steps and you have to follow these steps and you will receive call with in 24 hours.

The team will contact with you to provide you the resolution by December 14, 2019.



The team will contact with you as soon as possible.
I would like to inform you that the seller is giving you replacement.
I did need full efforts for you so it will help you to get your order and I hope it may result in good.

I would like to inform you that your order has been shipped by the seller and it will be delivered to you by December 17, 2019. I would like to inform you that I have make your replacement and you order will pick up by November 17, 2091 and you will get your new order immediately.

Once your order will pick then it will go back to the seller with in 4 business days.



Once the seller received his order then he will initiate your refund and you will get with in 2 business days.
I hope you understand that when your status will update then you will get to know the pick up date.

The next re attempt to deliver your order will be with in 2 business days.

You have to follow some steps and it will help you to solve your issue. If you still face any issue then I can proceed for replacement.



I would like to inform you that your order is not in replacement policy.
The seller can not provide you replacement.
I will give you service center details and your order is in warranty.
The team will contact with you with in 24 hours to 48 hours to provide you the resolution.
I did efforts for you so it might be possible you will receive your order earlier.

I want you to get your order because you are my priority so I have did my best according to that.

I have did my best so that's why team gave you earliest time of resolution.
You do not have to bother you will get resolution as on priority.
You will get resolution surely with in the time frame.
I hope you understand and I was able to help you out.

Can you please confirm me your contact number and address?
I would like to inform you that you can not change the size now of your order.
Once you ordered then you can not change because there is no option to change.
If you still want to change then you have to cancel this order and place a fresh order.