Notes

Hi Sathish,

Thanks for writing in.

We understand that you are unable to download the invoice for your product 'Redmi Note 6 Pro (Rose Gold, 64 GB)' with the order ID 'OD114242539125119000'.

We understand that you want the invoice for your product 'Redmi Note 6 Pro (Rose Gold, 64 GB)' with the order ID 'OD114242539125119000'.

We are sorry for the trouble you had to go through.

A copy of the invoice provided by the seller for your product has been attached with this email. Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN

2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’ The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

For further query, please write back to us we'll surely help you out.

Hope this helps.

Sathish, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.


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Hi Sulaiman,

We're writing in continuation to our previous email.

We understand your query about the exchange of your order 'OD117213398439101000' for the product 'Yonex Akayu S Badminton Shoes For Men'.

We are sorry for the trouble you had to go through.

We looked up and found that the seller has arranged an exchange for the product and it'll reach you as soon as the pickup of the originally delivered product is confirmed by the courier service provider. The pickup will be completed by December 16, 2019.

Please keep the item along with accessories and tags packed and ready for pickup in the original product box.

Also, remember to collect the acknowledgement receipt once you hand over the product.

You can expect more updates once the exchange item is shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN

In future, you can return an item by selecting it from the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

We would like to thank you for your continued trust and support.

Punit, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.
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tagging Customers getting fake offer details



Hi Punit,

Thanks for writing in.

We understand that you’re receiving offer related notifications from suspected scammers who are misappropriating Flipkart.

Please note that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal.

We would request you to shop only through our app or website to get relevant offers and discounts as listed by the sellers.

We see that you have been one of our valuable customer and really sorry for the trouble you had to go through.

Also, Flipkart or its employees will never ask you for your card/bank details, pin or password when orders are being placed on Flipkart. In case you have experienced any monetary loss due to a fraud by such websites, please file a complaint with the cyber cell for support.

If you like, you can choose to initiate legal action against the spammer/spamming organisation too.

As you are one of our valuable customer, your satisfaction is one of our primary concern.

We assure you that feedback has been shared with the sellers and they'll do their best to make sure that you don't experience this again.

For any further query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

Punit, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.