Notes

Hi Banu,

Thanks for writing in and for being a valuable Flipkart Plus member.

We understand that you would like to pay for your order 'OD117197733034432000' before delivery using a Credit Card.

We would like to let you know that you can see the option of 'Paynow' option on web/ app under track your order page.

You can make the payment through:

-Debit Card
-Credit card
-Netbanking

However, below are the eligibility criteria to avail the COD to Prepaid payment conversion:

- Orders with a single unit

- From 'Approved till dispatched', the COD to POD option is available for all courier service providers. Once the item is 'Dispatched till OFD', the COD to POD option is available only for Ekart shipments

- The status of the order is between 'Approved to OFD'

- Current payment mode is COD (Cash on Delivery)

- You can change the payment mode through Self-serve (web/app) or using the link provided to you
via an/SMS

However, once the Cash on Delivery order has been marked 'Out For Delivery', you will get an SMS from Ekart about the PhonePe payment option. The payment link would remain active until the time of delivery.

For any further query, please get back to us. We'll definitely assist you.

Hope this helps.

Banu, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.










Hi Prasad,

Thank you for your valuable time over the call and for being a valuable Flipkart Plus member.

We tried to get in touch with you on '9635720072' to talk to you about your concern but could not reach you

We understand that you would like to pay for your order 'OD116703725570259000' before delivery.

We are sorry to let you know that this option is only available with Ekart Logistics at the moment.

We checked and found that your order is shipped through Myntra Logistics so you'll not be able to pay before delivery.

In the future, you can see the option of the 'Pay now' option on the web/ app under the track of your order page.

You can make the payment through:

-Debit Card
-Credit card
-Netbanking

However, once the Cash on Delivery order has been marked 'Out For Delivery', you will get an SMS from Ekart about the PhonePe payment option. The payment link would remain active until the time of delivery.

We want to let you know that the option of Phonepe payment is only available with the shipment of Ekart Logistics.

We would like to let you know that the Wishmaster's contact details are sent to you in an SMS when your order is out for delivery so you can contact him about your order.

For any further query, please get back to us. We'll assist you.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.



Path Selected Product Purchase Queries > Product Specific Information > Payment methods available (change)