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Thank you for being a valuable Flipkart Plus member and thank you for writing in.
We'd like to let you know that we tried to get in touch with you on '9999073797' to talk to you about your concern but could not reach you.
We understand your query and sorry to hear that the product 'Airroma Sandal Sweet, Mogra Magic Spray' with the order ID 'OD117232493305467000' you have received is not as described on Flipkart.
We'd like to inform you that the seller can provide you the refund for your product.
We would request you to kindly get back to us with the below details, so that we can assist you further:
1) Whether the seal of shipment was tempered at the time of delivery or not
2) Do all the packaging material of your order is available with you
3) Will the pick up address of your order will remain the same
4) Confirmation for refund.
We would like to hear from you soon.
Thank you for being with Flipkart.
Note: While replying to this email, please ensure that the subject is not edited.
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