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However, we will try our best to get it sorted out soon and would appreciate your patience and understanding in these regards.
Please try to understand if there is an option with me, I could have definitely helped you out.
Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customers for us.
I assure you that feedback has been shared with the team/seller and they'll do their best to make sure that you don't experience this again.
We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.
I've noted this down and will make sure appropriate feedback is shared with the seller so that you do not experience this next time around.
Feedback and suggestions from customers are taken seriously and have been instrumental to our success.
I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.
If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.
I can understand how you feel in this situation. In fact, if I would be at your side I felt same as well.
I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.
I want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience.
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