Notes

Hi Pavan,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '9581121417' and '8688666440' to talk to you about your concern but could not reach you.

We understand your concern that you want a cashback of your product 'Redmi Note 7S (Sapphire Blue, 64 GB)' with the order ID 'OD116281577929055000'.

We are sorry for the trouble and this is not something we would want our valuable customers to go through.

We would like to let you know that you are an eligible for redemption of your 'Cashback points' of your product you will need to redeem these Cashback points by logging into 'NetBanking' or calling 'PhoneBanking' and request for redemption of the Cashback points.

Also, 48 hours post request for redemption of Cashback points, the equivalent amount shall be credited to the customer primary account Linked to the Debit Card only.

Even, any Tax, service charge or other charges levied with regards to the Promotional CashBack Offer, may be borne by the Debit Card holder / winner.
Here are some details for an offer:-

* Offer valid for all HDFC Bank debit cards apart from Virtual, Netsafe & ATM cards.
* Promotional Cashback points earned will be valid for redemption for 12 months, post which the same will expire.
* ATM withdrawals will not be considered for the offer
* The cashback points accumulated can be redeemed as below:

a. Through NetBanking: Cards> Debit Cards > Enquire> CashBack Enquiry and Redemption> Account Number> Continue> Input the CashBack amount
b. Through PhoneBanking
* ATM withdrawals will not be considered for the offer

However, offer will be listed on product page, for all eligible products. Please check before making purchase.

Remember, offer will NOT apply on payments made from HDFC Bank Debit Cards via PhonePe payment option.

Also, you can get an offer by pay through Flipkart 'Gift Card' partially. In this case, offer will only apply on the amount paid through HDFC Bank Debit Cards against the eligible product(s). Also, this amount should be equal to or more than Rs.2,000/-

For Example, If customer uses his card on 3 merchants with 3 different transaction amounts as : Rs 2000, Rs 5000, Rs 8000 then he will first earn 5% cashback on Rs 8000 (5% cashback = 400) followed by Rs 5000 (5% cashback = 250 but will only get Rs 100 as max cashback limit reached) & will earn no cashback for 3rd transaction of Rs 2000 as the customer has reached maximum cashback cap of Rs 500.

For further assistance, please write back to us. We will definitely assist you.

We would like to thank you or your understanding and support.

Pavan, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.