Notes

Please don't thank me for helping you as it is my job.

Thanks for your kind understanding in this regard, I really appreciate that.

I should be the one, saying thank you. You have been an awesome customer.

Also, thanks for your kind understanding and you have been a awesome customer to us from the beginning and we don't want to loose you.

Please don't worry, I will surely help you out with the best possible resolution.

As you have been a valuable customer to us since the beginning and your satisfaction is our top priority.

You have been a valuable customer to us since the beginning and we don't want to loose you.

I would request you to please be assured and wait for the time frame.

I am sorry for the unpleasant experience you have faced with the product.

As I have checked, your issue has already been escalated to the team and they are working to resolve your issue on priority basis.

As I can see, your concern regarding the delay in delivery is being looked into by the team.

As you are one of our valued customers, your satisfaction is one of our primary concern.

I completely understand your situation, if I were at your place, I would have feel the same.

We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.

Please treat this as an exceptional case and give the seller one more chance to set this right.

I want to assure you that additional measures are put in place so this does not happen again.

I understand that there has been a delay in the delivery of the product.Not to worry, I am escalating the issue to the concerned team and please be assured that your urgency for this product will be mentioned to the team.

I completely understand your disappointment and we don't want our valued customer to face such issues.

Do not get dishearten, I will surely help you out in this.

Hope I have helped you with your respective choice.

No worries, I will personally highlight this.

I am sorry to inform you that I will not be able to provide you the details at the moment as it is not updated by the courier service provider.

Your feedback is really valuable to us and will help us enhance your experience.

Please be assured that the team is working on your issue to ensure that you receive your product as soon as possible.

I understand that it must have been very frustrating for you to have waited for your order so eagerly.

I understand that there has been a delay in the resolution and your kind understanding will be much appreciated in this regard.

Please be assured that your urgency will be mentioned to the team.

You are a valued customer and this is our way of thanking you for your loyalty and continued trust based on your past purchases on Flipkart.

I do want to help you in this regard. I am trying my best to make things right for you with my efforts.

I would feel the same if I would be at your place however trust me sir, I have done my best at my end.

I hope you will understand my limitations.

I really wish to do my best to make things easy for you with all the access that has been provided by the seller and our organisation.

Not to worry, I can understand your disappointment and I would like to assure you that your strong feedback will be shared to the delivery partner to make sure that you will never face any inconvenience with your future orders.

I can understand that how it feels when you are eagerly waiting for your product and it comes to know that your order is delay.

Please do not get disheartened. We will take it as a feedback and we will improve our services in the future.

Please be assured, your urgency for this product will be mentioned to the delivery partner so that they can try their best to have the product reach you by on or before the promised date of delivery.

I certainly understand that this is not what you were expecting. This is never intentional from us to cause trouble. We will ensure precautionary measures are taken in order to avoid this situation next time around by the seller and the courier partner.

We never want you to face any inconvenience with you services and we always do our best to make your experiences awesome.

Sometimes, the conditions goes unexpected but we are making sure that the delivery partner will do their best to deliver your product to you before the revised date.  

We all are customers at some point of time and I do understand how does it feel in situation like this.


****, I completely understand that you are a lot of upset with the issue and please be assured that I will take a strong feedback in respect of the delivery issues and to make sure that the seller community sincerely look into the services and improve it thereby to make your shopping experience a delightful one.