Notes

ONE ORDER CANCEL


Since I have not heard from you so I will need to close this chat. If in case you face any issue with this please feel free to contact back with us and we will assist you accordingly.
I hope you are doing well today.
Not to worry, I'm here to help you.

Do not worry, If you miss the delivery on November 14, 2019, the Wishmaster will make upto 2 attempts to deliver the product.
I would like to inform you that when the Wishmaster will contact you to deliver your product, you can inform him accordingly.
Also, the self pickup option is not selected, hence, the courier service provider will not handover the product at the courier office. Please do not worry, your order will get delivered to you at your door step.

REVIEW
I would like to inform you that you can post your review after 24 hours of the delivery.
This option will be available in front of your Order details which you will find in 'My account' Section.

I'm sorry to let you know that the seller will not be able to help you in this regard. As per the policy if you cancel one product all the other products with the same order Id will be cancelled.

I'm sorry to let you know that your order has been cancelled by the seller as requested by you stating the reason ''Purchased Mistake'' so the seller will not be able to deliver your order.
I'm happy to inform you that your order is still available with the seller with the less price.
The current price is Rs.699/-.

It depends upon product availability with seller also.
The factor of delivery may vary from time to time according to product availability and availability of the courier service providers in that area at a particular time.
I would like to inform you that the Gift Card is the section of Flipkart account in which your refund will be credited by the seller which you can use for the further purchase.
I would like to inform you that when you will purchase any product from Flipkart and will go for payment method option you will get the option to pay through Gift Card, there you can use this option and can use this option to pay the amount.
I would like to inform you that your refund amount will be credited to your Gift Card section of your Flipkart wallet. Here you don't have to pay anything from your own pocket whatever product you will purchase by choosing the Gift Card as your payment method, the amount will be automatically deducted.
I would like to inform you that the amount of Rs.584/- has been added in your gift card section of Flipkart account.You can redeem this amount during check out by clicking on the left side box present there.

Return request raise
You can raise a return request for your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.



I would like to inform you that you don't need any pin for this, whenever you will buy any item and go for the payment methods, you will get the option to pay through it.

I would like to inform you that while creating the return for your product you will get the Gift card option which you can choose as a refund option.

Out for delivry..online
You would have received a link to pay through phone pay on your registered contact number. You can pay through that.
I would like to inform you that the link will be send by the courier partner only.
In case, you didn't receive the link then you have to pay through Cash on Deliver
Not to worry, the Wishmaster will also carry the swipe machine with him, you can also pay through it.
I would like to inform you that orders with a single unit is eligible to avail Cash on delivery to Prepaid payment conversion.
I would like to inform you that at this moment the courier partner doesn't have the option to take payment through online method. I request you to pay through Cash only.

As I have checked the delivery date for both the products are different therefore you will get the products on the concerned promise date.

However, if you wish you can place all the orders separately with the separate Order Id so that you won't face this again in future.

Gowtham, please be informed that the seller can only return your product if the product is in unused, undamaged and original condition without any stains, scratches, tears or holes and with non-tampered quality check seals/return tags/ warranty seals (wherever applicable).

I would request you to please open the box and check whether it is in good condition or not. If in case you face any issue regarding your product you can get back to us.

Not to worry, you can place the order on other payment mode.

I would like to inform you that it will take 4 business days for the courier partner to return your product to the seller. Once the product will be return to the seller, the seller will initiate the refund of Rs.204/- and it will be credited back to your source account within 1 business days.

I would like to let you know that shipping charges of Rs.50/- will be refunded to you within 24 hours of successful delivery.

This is the Toll free number of Flipkart: 1800 208 9898

I would like to inform you that this is beyond the seller policy. Your refund can only be credited back to your source account by the seller.

With all due respect, Flipkart is just an intermediate between seller and consumers. So, creating replacements is entirely on sellers.

I would like to inform you that your return request is in cancel requested state.
It will not take more than 48 hours for the seller to cancel your return request completely.
Once your return request will be cancelled by the seller, you can create your new return with the correct issue type or you can get back to us.
We are always here to help you.

I would like to inform you that you have itself created the return request.
I would also like to inform you that you have made the return request with the wrong issue type.
The seller need to cancel your present return request in order to create a new return request with the correct issue type.
May I go ahead and ask the seller to cancel your return request?
As I have a check, the seller haven't updated your return cancellation. Once the seller will update your cancellation request I'll request the seller to create create a new return request for your concerned order.


I'm sorry but I'll not be able to share the exact date of the delivery of your concerned product as I don't want to give a wrong commitment to you.

Please contact the brand service center with the details and they will share the nearest service center details with you.

In the unlikely event of the brand's authorized service center not being able to help you, please let us know and we'll definitely assist you.

As Flipkart, we always try to make sure that the customers get a positive purchase experience.

Rest assured, your smile matters the most to us as you are our valuable customer about whom Flipkart cares the most.

I certainly do understand and would not want to lose a valuable customer like you.

I would like to inform you that the Wishmaster will again re attempt the delivery of your product. if you want the product you can take while paying the rest of amount by cash as your prexo order was denied.

I would like to inform that all of your 04 products has been shipped by the same seller and you have ordered these products with the same order ID this is the only reason that the seller has generated single invoice for the all 04 products.


price


I would like to let you know that the prices, offers, and discounts vary based on the sellers from time-to-time, and you can always check the push notifications we send you on the Flipkart app so you don't miss any of the exciting offers.

Ricky, I am sorry to inform you that, the seller will not be able to help you out with the price related issue as the prices are the dynamic price which keeps on changing from time to time.

Also the Price of the product are determined by the seller and we cannot commit when it dropped so request you to keep checking the website often.
I would like to inform you that the seller and the management haven't announced regarding any offer.
Please be inform, Once they will announce regarding the offer you will be notified on the Banner page of your Flipkart account.





Refund

I would like to inform you that the seller can only help you with the refund for your product.
May I go ahead and ask the seller for the replacement for your product?
Shall I proceed your return request to the seller?

I would like to Inform you that the seller can help you with the replacement and refund both. Please confirm you want refund or replacement.
I would like to let you know that seller will be happy to provide you the refund/replacement for this product.
Before proceeding, please let me know if the pickup address and contact number will be the same as you provided at the time of placing order.
Would you like to add any alternate contact number?

Please help me with few information, so that I can place your return request with the seller.
Could you please let me know whether the primary contact number and address remain same for the pick up?
May I also know your alternate contact number so that we will able to raise the return request with the seller?
Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?

Please confirm whether if the outer package of product was fine or tempered.

Do you have the product MRP tag, Brand box and the accessories?
I request you to please stay here for a while as need few more details to forward the refund request to the seller.

Could you confirm the below details:

Account holder’s name
Account number
IFSC Code
Bank name
Branch

Thank you for sharing the details. You would have received an SMS with the bank details and a One Time Password (OTP).

I would like to inform you that you will receive an OTP from the Flipkart for the confirmation of the account details.
Return has been approved.Inform consumer that pick up will be done by 20 Sep.Refund : Your refund will be transferred within 2 business days "after pickup.

8427715900


I am sorry to let you know that we are unable to understand that exact defective image through the image.

You can get the refund in your Gift Card Section of Flipkart wallet if you create a return from your side. I am sorry to inform you that I'll only be able to ask the seller to create a refund request in your Bank account.

I am sorry to inform you that I'll only be able to ask the seller to create a refund request in your Bank account. However, if you want refund in your Gift Card Section of Flipkart wallet, you'll be having the option of refund in your Gift Card Section of Flipkart wallet.




















WOOOWWW

Please feel free to get back to us anytime.
I'm always here to help you.
In case you face any issue regarding your concerned order you can get back to us anytime.
As you are one of our valuable customer, your satisfaction is our primary concern.
Thank you for the cooperation and your kind behavior.
Thanks for being the understanding customer.

I hope you will understand my limitations.
We do want to keep you as a happy customer for a long time.
Customer smile is our first priority.
I do value you as a valuable customer, your time, your money and appreciate your business.
As Flipkart, we always try to make sure that the customers get a positive purchase experience.

Whenever you have any queries related to your concerned product get back to us anytime.


cx is concerned for the delivery of the order..TAT shared hence updating the incident..

493267-S@nju2416
469795


Boomshiva@0007
Kindly check the product page details before placing the order for that.

cx said ''Bt the predouct is completely covered with dust overall The dirt is stuck to the product as if the product was kept for ages in a store with proper care'' hence creating the refund...

Alt no. NA














I deeply regret for same, but trust me we never wanted you to face such issue I make sure you that such issue will not repeat again in future.

Please be assured that I will share a strong feedback with the seller.

This is an unacceptable instance which took place.

I have duly noted your feedback with the assurance that such instances does not take place again.

We do fail sometimes in making a perfect experience for the customers.

Hope to serve you better in future.

Extremely sorry for the trouble caused once again.

My effort will be more emphasized to provide you a better service next time.

I know that this is not what you were expecting. This is never intentional from us to cause trouble. We will ensure precautionary measures are taken in order to avoid this situation next time around by the seller.

I really wish to do my best to make things easy for you with all the access that has been provided by the seller.
I would like to inform you that I have helped you in the best possible way.
If you feel like my help was not sufficient for you please do let me know so that I can work upon my skills and help you better in future.

Please try to understand, if it could have been possible for me, I would have surely helped you with the product delivery, as we're here just to help you only.


😍😍😍😍😍

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.


We'll let our specialists know about it so that you can experience the change soon while shopping with us.




Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.




We've spoken to the courier service provider and they're looking into this and they'll take utmost care to ensure this does not happen again.

Wish we could process this request however we are unable to at this point of time.
Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.

We are sorry as we do not want our valuable customer has to face this experience for getting different items, while delivery.

Your kind understanding in this regard will be greatly appreciated.
Also As a customer myself I can understand your concern, please be assured that I will forward this feedback to the team so that valuable customers like you do not face this concern in future.

We'll always do our best to make sure that you have a great shopping experience.

If I relate it to myself, I can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention.

I assure you that feedback will be shared with our team and they will work to minimize such issues which adversely affects the experience of our valued shoppers.  

I completely understand your disappointment; we don't want our valued customer to face such issues. Your valuable feedback has been shared with our team and they will look into it to reduce such instances in the future.

Feedback from customers are taken seriously and have been instrumental to our success. We will certainly consider your feedback and look into the feasibility of implementing the same.

I understand that you are looking forward to getting your product and we have shared your feedback with the courier service provider so that they can put in additional measures in place to make your shopping experience a delightful one.

I assure you that feedback has been shared with our team and they'll do their best to make sure that you don't experience this again, as you are one of our valuable customer.

I completely agree that this hasn't been your best shopping experience. Please be assured that I will share your feedback with our team and management to minimize such instances in the future.