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Please try to understand that I am here to help you only if there would have been option to re ship the order why would I have not done that we are here working for your satisfaction only.
Your kind understanding in this regards are needed as Flipkart is working to resolve the issue and wants to give the best to the customers.
No need to worry, I will check and help you with this.
I will share your feedback with the team so that they can check the issue and resolve it as soon as possible.
Please try to understand if there is an option with me, I could have definitely helped you out.
Trust me if there would have been an option with me, I could have definitely helped you out as you are one of the valuable customer for us.
I am really sorry I could not help you in a way you wanted me to do.
However, be assured this is the very best I can do for you.
As I was not able to help you in way you wanted me to do. I will share your feedback to the team for your better experience.
I assure you that feedback has been shared with the Courier provider and they'll do their best to make sure that you don't experience this again.
Please be assured the team is working to resolve the issue in order to vanish this kind of instance so the customers do not suffer.
I am providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.
If I relate it to myself I can completely understand it, how the situation can be when something like this happens but believe me it was never our intention.
I'll definitely share the feedback with the courier service provider, so that they can work on it and can provide you a better experience.
I've noted this down and will make sure appropriate feedback is shared with the courier service provider so that you do not experience this next time around.
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