Notes

I am sorry for the unpleasant experience you have gone through.

I'm sorry for the trouble caused to you in this regard.

I request your patience in this regard.

Please accept my deepest apologies in this regard, I am extremely sorry for this you had to face this issue.

You are one of our valuable customer.

Please do trust you won't get disappointed anymore.

Your satisfaction matters a lot to us and we will never want you to face any kind of issues with our services.

We will not close your issue until you will get the resolution.

Please treat this as an exceptional case and give the seller one more chance to set this right.

No worries. The same is forwarded to relevant team to look into it for no more further delay and have the shipment delivered at the earliest.


I understand that how upsetting it would be that you haven't received your order.

This is certainly not the kind of service we want you to experience but very unfortunately things has turned out on this way.

I can understand how it feels as I am also a customer somewhere. I’ll make sure it’s passed on to our team.

We’re working closely with our seller community to make your shopping experiences on Flipkart seamless.

I am sorry for the unpleasant experience you had to go through.

I request you to wait by July 04, 2019, you will surely get a resolution.

I am sorry to let you know that there has been an unexpected delay in having your order delivered. This isn't something we would want you to go through.

I completely understand that this has not been your best shopping experience.

I ensure you that, feedback will be shared to our seller and our team will work with them to minimize such issues which adversely affects the experience of our valued shoppers.

I would like to thank you for your understanding.

I will ensure precautionary measures are taken in order to avoid this situation next time around by the seller.

I completely understand your disappointment, we don't want our valued customer to face such issues. Your valuable feedback has been shared with our team and they will look into it and reduce such instances in the future.

Please be assured that I will share your feedback with our team and management to minimize such instances in the future.

Trust me if there is an option with me, I could have definitely helped you out.

I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.

Feedback from customers are taken seriously and have been instrumental to our success. Please be assured that we will certainly consider your feedback and look into the feasibility of implementing the same.