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cardholder/member: lorena besch
concern: her phone number in the system is not correct.
resolution: I transfer lorena to her health insurance plan.
caller 2:
Cardholder: robert cook
concern: want to order Benadryl Ultratab Antihistamine Allergy Tablets, 100 Ct and Drive Medical Premium Series Shower Chair with Back and Arms.
resolution: I ordered the product but the price exceed in the balance.
robert cook said doesn't want to order and hang up.
mins.
caller 3:
cardholder/member: Debra Bolle
Concern: Order an Equate 4000 Series Upper Arm Blood Pressure Monitor.
Resolution: ordered her the product and the order number is 2722044246375.
caller 4:
cardholder/member: Ellie Lockett
Concern: Order an product 1. Aquaphor Advanced Therapy Healing Ointment Skin Protectant 14 oz. Jar
2. Assurance Premium XL Disposable Washcloths, 144 Ct
Count Per Pack: 144 (qty.4)
3. (4 pack) Equate 3% Hydrogen Peroxide 32oz
resolution: I order all Ellie products.
order number: 2722044646441
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