Notes
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MOBILE
+Reservations
-Round: Quick stuff
-Commuter: Work
-Floating: upto 14d, drop off anywhere.
+Modifying a trip
-30 minutes , members can extend, shorten or cancel.
+Mobile
-Search for locations with gps and zipcar locations
-Confirm the booking, showing details such as cost, payment option, hour
-Editing the reservation: extending, cancel
-Confirmation email.
WEB
+Roundtrip: screen with google maps
-Searching for the avail vehicles around the location and also the vehicle desired
-Confirmation page about the details oft he trip: location, price, vehicle, hour, payment, plates, etc.
SELFSERVICE
supposedly the cx should know how to book a trip but.........
-Planned reservations: managing account details, viewing billing statements
-Mobile reservations: making quick reservations, managing a current trip, updating the credit card on file.
+++WEB Selfservice
-Reservations
++My stuff>My acc
-About me
-Contact me, email address info, mobile phone, notification alerts, phone activation
-Where I zip: card replacement, add an address
-Refer Friends: referring friends
-My Stats: Info about reservations
++My Stuff > My reservations
-Upcoming and completed trips from the last 30 days, provide a button to book a trip
++My Stuff > My Statement
-Billing: transactions made, credit balance
-Member benefits: discounts, coupons
+HELP CENTER
-Info about the details of the app
+BLOG
-Ziptopia: blog about eco service and update on tech
+++MOBILE APP SELFSERIVCE
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