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Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.
We understand your issue that the payment of Rs.69/- has been deducted but your order 'OD117482982499705000' is not confirmed.
We are sorry to hear that your order didn't go through as the seller has not received the payment for the order due to a system error.
We completely understand and this isn't something we would want you to go through.
You can be sure that we'll take definite steps to set this right.
However, the seller has refunded Rs.69/- for your order to your Phonepe account on January 03, 2020 with the reference number: P2001030221363314302413.
This will be credited to your account by January 06, 2020.
You can check the wallet balance here: http://fkrt.it/bqrfRzNN
If you do not receive the refund by the time mentioned, we kindly request you to please get in touch with the phonepe team with the below-mentioned e-mail ID or you may call on '01246789345' and they will be able to assist you further on this issue.
Email address: [email protected]
Hope this helps.
Amit, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thanks for choosing at Flipkart.
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