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Hi Malla,

Thanks for writing in.

We understand your concern that you're facing issues with your product 'Mi LED Smart TV 4A 100 cm (40)'.

We are sorry for the trouble you had gone through and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

Since the product was delivered to you on 2018-01-09 15:54:47, it has crossed the seller's 10_day_replacement and no_returns - day replacement period. Due to this, the seller will not be able to fulfil your {request_type:replacement/refund} request.

The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the {brand/authorised service centre} and they'll be able to help you out with any product related support you may need.

The invoice for this product has been sent to you in a different email. This can be used to avail services at the brand's authorised service centres within the warranty period.

Here {are the details to the brand/authorised service centre}/ is the brand support link}

{Example -}

In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.

To know more about cancellations and returns on Flipkart, you can refer to the link here:

Hope you will understand

😡 😠 🤬 😷 🤒 🤕 🤢, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly

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