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Hi Abhrajyoti,

Thank you for your valuable time over the call.

We understand that you'd like to exchange size of the product 'Sparx SM-162 Sneakers For Men' with size 9.

We'd like to let you know that seller has cancelled your return request for an exchange due wrong size you have chosen at the time of return request.

We request you to wait for 48 hours for the cancellation to be completed.

After 48 hours, you can raise new return request for exact size you want if you are unable to do please get back to us and we will surely help you out.

Hope you will understand.



Hi Rahul,

Thanks for your valuable time over the call and for being a Flipkart Plus member.

We understand your concern about the return of your order 'OD116066438544241000'.

We're sorry to hear that you're facing an issue with the product 'Sound Boss SB-49 Bluetooth Wireless With Phone Caller Id Receiver Car Stereo' you've received.

We would like to let you know that initial return request has been cancelled by the seller as the issue type selected while creating return is incorrect and it will take 48 hours to update in our system. No worries it will not take more than 48 hours.

However, you can create a new return after 48 hours for replacement with correct issue type if you are unable to do please get back to us and we will surely help you out.

If you have any further concern feel free to reach us.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.  


     
 
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