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Thanks for writing in.
We understand that you're facing issues with your '.............' with order id '.................'.
We are sorry for the trouble you had to go through.
We would like to let you know that since the product was delivered to you on ....................., it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfil your request.
The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand service centre and they'll be able to help you out with any product related support you may need.
The invoice can be used to avail services at the brand's authorised service centres within the warranty period.
Below are details of brand service centre :
....................
....................
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN
Hope this helps.
{Customer_name}, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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