Notes

Hello, what can I do for you?

Sorry for the inconvenience this situation caused you.

Don't worry, I will help you with your situation.

I know how frustrating this situation is for you, and I will do my best to solve it for you today.

I will do my best to give you the best option.

Thanks, I really appreciate it.

Don't worry, I always help our customers and provide them with the best option.

Don't forget to check Walmart emails in the next hour. It has been a pleasure to help you, I will close this chat for now. Thanks for contacting Walmart.com. Have a wonderful night! Good vibrations!

The agent did not send the process because he did not receive any response from you. Due to inactivity, the system will close this chat for now. If you need help in the future, do not hesitate to contact us again. Thank you for contacting Walmart.com, have a wonderful day.
You will receive a copy of this chat for any questions you may have

Unfortunately, the item you were trying to buy is sold out due to the large volume of customers.

We may have similar items that meet your needs, either online or in stores. We also have Marketplace sellers that may have this or similar items in stock, although prices may be different.

If there is anything else I can do to help you today, let me know.

I don't want to deliver bad news, but I was checking my part and agreeing with my records

I was checking my system and I can see, this item is sold and shipped by one of our external vendors, In order to receive the best assistance regarding your order from [enter MP seller name], allow me a few moments to escalate this issue directly to them; You should receive a response via email within 24 hours.

In this case, I have to transfer it to our superior department, but unfortunately they are not available at this time. In this case, I suggest you contact us at 7 am with this reference number, you don't have to repeat everything again, I'll leave some notes for your situation.

I appreciate your patience and understanding.

I am sorry that your order has been canceled. All orders go through an automated security check to prevent unauthorized use of your payment method. Your order may have been canceled in error. I can challenge the cancellation to alert our validation team to manually review your order, but it will require a new order to be placed.

I am challenging this cancellation right now; Wait at least 30 minutes, but no more than 24 hours to place your new order. Please note that you must use the same device and the Walmart account to place your new order. Within 2 days after placing your new order, our validation team will contact you or your order will begin to be processed; In very rare cases, it can still be canceled due to security reasons.