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EQ MO

Hi, This is David from healthy benefits plus customer support calling about the recent mail order you placed. I just wanna ask if this is a good time to talk?

If YES: Just to let you know this call may be recorded for quality and training purposes

Verify (DOB, ZIP) // Call UHC if member is not present

VM: I'm sorry I am unable to reach you today to confirm your mail order order. Another representative will contact you within 24 hours should you need to call us you can call healthy benefits plus at 8338458798

Closed the mail order due to it was already completed

Insufficient balance to process the order

Removed item due to insufficient balance to complete the order

[email protected]

***HYBRID*** || Call Attempts :

**Mail order already completed**
     
 
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