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Question 1:
Mujhe lucky draw ke baare me call aaya hai?/ Mujhe baar baar call kar rahe hai..
Script:
1. Ye Sari fraud calls hai
2. Snapdeal kabhi bhi aise offers, lucky draw ya prize ke liye apko call nahi kartega aur nahi paise mangega
3. Aap apni koi bhi jankari jaise Pan/Adhaar/account number ya Pin kisi se bhi share na kare, ya kisi ko bhi paise transfer na kare
4. Aap hamaare valuable customer hai. Aapko pareshaan hone ki zarurat nahi hai, humaari team ispe kaam kar rahi hai.
Question 2:
Snaddeal ka logo tha , isliye trust kiya?
Script:
1. Ye Sari fraud calls hai. Snapdeal ka logo badi aasani se google par mil jati hai
2. Snapdeal kabhi bhi aise offers, lucky draw ya prize ke liye apko call nahi kartega aur nahi paise mangega
3. Aap apni koi bhi jankari jaise Pan/Adhaar/account number ya Pin kisi se bhi share na kare, ya kisi ko bhi paise transfer na kare
4. Aap hamaare valuable customer hai. Aapko pareshaan hone ki zarurat nahi hai, humaari team ispe kaam kar rahi hai
Question 3:
Meri jaankari leak kaise ho gayi / Mere har order ki jankari unhe kaise mil jati hai?
Script:
1. Ye Sari fraud calls hai.
2. RBI, aur bahut si government agencies bhi customer ko jagruk karne ke liye bahut saare campaigns chala rahe hai.
3. Aap aise koi bhi Lucky draw/Prizes ke liye paise transfer na kare.
4. Aap hamaare valuable customer hai. Aapko pareshaan hone ki zarurat nahi hai, humaari team ispe kaam kar rahi hai
Question 4:
Mai complaint kyu karu?
Script:
1. Aap nischint rahiye, humaari team isse investige kar rahi hai
2. Aap hamaare valuable customer hai., Aap apni koi bhi jankari jaise Pan/Adhaar/account number ya Pin kisi se bhi share na kare, ya kisi ko bhi paise transfer na kare
Question 5:
Maine paise transfer kar diya hai. Mujhe mera paisa wapas chahiye.
Script:
1. Really Sorry. Aapne jis bhi account mein paise transfer kiya hai, wo snapdeal ka nahi hai.
2. Aap nazdiki police station me jaakar compliant kare aur sari jaankari unhe de.
3. Snapdeal kabhi bhi aise offers, lucky draw ya prize ke liye apko call nahi kartega aur nahi paise mangega
Question 6:
Mujhse un logon ne PAN/Aadhaar aur account number share kiya hai. Aap details note kar lo
Script:
1. Aap nazdiki police station me jaakar compliant kare aur sari jaankari unhe de
2. Maine aapki details note kar li hai aur hum ispar jarur dhyan denge
3. Humaari team ispe kaam kar rahi hai
Question 7:
Aapne mere purane complaint ka kya kiya?
Script:
1. Humaari team ispe kaam kar rahi hai
2. Aap chahe toh apne nazdiki cyber cell me jaakar compliant kare aur sari jaankari unhe de
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