Notes
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Thank you for calling zipcar, my name is ___________, may I have your first and last name, please.
Hi _______, how can I help u?
for security purposes may I have your date of birthday,
ok, can u tell me ur zipcode or your zipcard number lvl1
level one verification and also their email address and their last 4 of credit card or last 3 of driver's license lvl 2
O.K. give me a minute to resolve your problem
Is there something else that I can help you with?
Thank for share car with us, my name es_________, have a nice day/ have a great day.
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