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Please provide an alternate number.
As I have checked your replacement has been delayed due to an unforeseen issue faced by the courier service provider.
As I can see your order with order id 'OD117723665825558000' is in created state.
May I know the issue you are facing with the product?
Thanks for being our valuable Flipkart Plus member.
Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?
I understand your concern, please be assured that the seller will give you the replacement.
Please confirm if you want me to initiate your return.
Seller will provide you the replacement for the product.
Please confirm if the pickup address is same as the delivery address.
Since you are facing an issue with the product.
I am sorry to say that the seller cannot provide you the compensation.However, seller can provide you the replacement for the product.
Please let me know weather you want to keep the product or return it.
May I know the reason for the cancellation?
As I have checked your order has been cancelled by the seller as requested by you with the reason 'Change Ship Address'.
The refund of Rs 103/- for your order of CLASSIO FASHION Slim Fit Men Black Trousers has been credited to your bank account with account number'********231'. The reference number for this refund is 'FT200127181238562686' on January 28, 2020.You can check the refund status of your order by clicking here: http://fkrt.it/bqWLi~NN
As I can see the seller has initiated your refund on February 1, 2020.The courier partner will pick the product on or before February 3, 2020.
Can you please confirm when was the product picked up?
I would like to inform you that your case has been assigned to the team and they will get back to you with an update by February 4, 2020.
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