Notes

Thank you for being valuable Flipkart Plus member.
Need not to worry, I'll be surly help you out in this regard.

I am sorry to inform you that seller won't be able to make any order modification.
This can only be done while you place the order.
I would request you to please cancel the order and place the fresh order with preferred color.

As I can see, the product was delivered to you on October 28, 2019 and since it has crossed the seller's 10 days Replacement policy period, the seller will not be able to fulfill your request regarding the issue with this product.

But, need not to worry, as I can see, the product is covered under '2 years manufacturers warranty'.
I'd like to inform you that you can get in touch with the brand with a copy of invoice which acts as warranty and they'll be able to help you out in case of any product related issues.
Please find below the brand details : Syska Personal Care ASC Details
http://syskapersonalcare.com/store-locator/
1800-102-8787

https://www.prestigesmartkitchen.com/service-locator
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As I can see, the product was delivered to ipsitamohapatra on February 02, 2020.
Please do confirm with ipsitamohapatram whether they received the product or not.
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I'd like to inform you that the payment has not gone through due to there was a technical error and also i'd like to inform you that the amount wouldn't have been debited for this transaction.
This was the reason that your order was not confirmed by the seller.
Also, I'd like to let you know, if in case amount debited from your source account, the bank will reverse the amount within 8 business days.
Since the order was not approved by the seller due payment failure so he will not be able to ship the item and I'm sorry about that.
Need not to worry, if you want you can place a new order.
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I'd like to let you know once your order will reach at seller warehouse and confirmed by the seller after that seller will initiate your refund of Rs. 855/- in your source account within 3 business days.
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cx said "The product which I have ordered was defected and destroyed priviously when I saw it after the delivery,the tempered glass was totally destroyed." and asking about the replacement.

primary contact number. : 8126764393 ,
alternate contact number. : 8126764393
Return has been approved.Inform consumer that pick up will be done by 06 Feb.Replacement will be sent by 06 Feb.
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Incident Id - IN2002011659486625352
Alt :Na
issue is alrady with the team, TAT shared hence tagged here
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Sorry to hear that you're facing issues with your Woodland Men Khaki Casual.
I see that the product was delivered to you on [[date]] and since it has crossed the seller's 30 day return lifestyle days return policy period, the seller will not be able to fulfill your [[replacement/refund]] request.

But as I can see, it was rejected because the reason you have mentioned to create a return and the comments you have mentioned regarding the return were mismatched.
Sorry to hear that you're facing issues with your Woodland Men Khaki Casual.
And also, I can see you have create a new return request.
Incident Id - IN2001311344392555414
Alt no : +919390945205
As cheked, issue is already escalated to the team.share TAT.

As informed earlier, there are number of seller who using this platform to sell their products. Before buy anything, this platform providing every information to you about the sellers as you'll be able to view the seller ratings and also, you can see the reviews of the buyers.
for your satisfaction.