Notes

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IN1911280235234367448
Hi there, this is Pravesh and I'm here to help you.
Please be assured that the courier service provider will do their best to have the product reach you by January 14, 2020.
Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.
I am sorry, I am not able to understand your concern. Please be more clear about it.
I hope you understand.
No need to worry, I will check and help you with this.
Please be assured, feedback will be shared so that this won't happen again.
Thanks for your kind understanding in this regard.
I should be the one saying thank you
I need your kind understanding in this regard.
I do understand that. This is not something we want you to face.
I request you to kindly wait till the time frame and be assured, the team will do their best to provide you the best possible resolution.
I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.
Please be assured, feedback will be shared with the seller so that it would not happen again in future.
Be assured, your issue will be resolved by January 14, 2020.
For your concern, we have a dedicated team. Hence, I request you to wait till the above mentioned time frame.
I am only able to escalate your case to the team to ensure that you will get the best possible resolution regarding the same.
It is the team which will check this further and update you regarding the same.
I assure you that feedback will be shared with the courier partner and they'll do their best to make sure that you don't experience this again.
As you are one of our valued customers, your satisfaction is one of our primary concern.
I want to assure you that additional measures are put in place so this does not happen again.
Feedback and suggestions from customers are taken seriously and have been instrumental to our success.
I've noted this down and will make sure appropriate feedback is shared with courier partner so that you do not experience this next time around.
Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.
If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.
I would like to inform you that I have raised order cancellation request to the seller on your behalf and the seller has cancelled your order as requested by you.
I am sorry to inform you that due to some technical error I am not able to raise return request to the seller on your behalf.

(BUY TIME/)

It would be helpful for us in case we are not able to reach you on your registered contact number.
I would like to inform you that I am escalating your issue to our team in order to get resolution for the same.
Please be assured, the team are looking into this issue and I'll make sure that your remarks are passed to our team so that they will provide you a resolution as soon as possible.

Our team might need to contact you, is there any alternate number you want to share?
It would be helpful for us in case we are not able to reach you on your registered contact number.
Thanks for sharing an alternate number.

I’ve escalated this issue to our team, and they’ll reply to this with more information by _______.

Please be assured I have assigned your case to our team and they are looking into this and will get back to you with an update by January 14, 2020.

Kindly do not worry in this, our team will surely help you out. Your kind understanding would be more appreciated.
Being a valued customer, I request you to wait for some time.

Please be assured that the team would like to resolve the issue faster, it’s not something they can promise as they will need some time to resolve it.

You can be sure that the team will give their best so the issue could be resolved on or before January 14, 2020.
This is the maximum timeline to resolve this issue.
You may receive an update on or before the given time.
I see that you have already reached out to us regarding your issue.

I would like to let you know we are looking into this and will get back to you with an update by December.
I request you to please wait for 24 hours as I have escalated the issue with a strong feedback to the team and will surely get back to you with a resolution.

I am sorry, I would request you to wait till given resolution time, your issue will be resolved at earliest.

Please don't worry, you will be contacted by us with an update via Email, which will be sent to your registered email ID on or before January 14, 2020.

Please don't worry, this is just the maximum time frame given to you for the resolution.

No worries, it will be resolved as promised.

However, please be assured that our team is looking into this and will get back to you with an update by end of the day.

Don't worry, I'd like to inform you that I've noted your issue and we're working to get a resolution on this.
It's nice talking to you and my pleasure assisting such a co-operative and understanding person like you.