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Hi xxxx,
Thanks for writing in and xxxxxxxxxx.
We're sorry to know that you're facing issues with your product 'xxxxxx'.
Since, the product was delivered to you on XXXXXXX, it has crossed the seller's xx days return/replacement policy. Due to this, the seller will not able to help you out for replacement or return the item.
However, the good news is that the product is covered under the manufacturer's warranty of xxxx year. You can get in touch with the authorised service centre and they'll be able to help you out with any product related support you may need.
The invoice for this product has been sent to you in a different email. This can be used to avail services at the brand's authorised service centre within the warranty period.
Below are the brand's authorised service center Link and Contact Number:
contact: xxxx
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN Hope this helps.
We would like to thank you for your understanding.
xxx, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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