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Hi Raju,
Thanks for your valuable time over the call.
As per our telephonic conversation, we understand your concern that you've received damaged order 'OD116176707851428000' for 'mobifox a1 phpne calling watch black Smartwatch'.
We’d like to let you know that your request for a return of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to u with the product being intact.
In case, you're in disagreement with the seller's decision, please share the below details so we can look into this further and reach you.
1. Proof of Identity (Scanned copy of any one of the following). Please ensure the details on the ID card are same as on your Flipkart [account/order]:
o Driver's license,
o Aadhaar card,
o Pan Card,
o Passport,
o Voter's Identity card
2. Current active phone number
3. Current address
4. Preferred time of the day when you are available to meet
If there’s anything else we can help you with, please let us know by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll- free customer care number 1800 208 9898 so we can assist you.
Hope you'll understand.
Thanks for choosing Flipkart.
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