Notes

REPLACEMENT OR REFUND

Please help me with few information so that I can place your request.

As I have understood, you have received a defective product?

Have you received a different product from the one you have ordered?

Could you please confirm what is the exact difference between the product ordered and product received?

May I know what is the exact issue you are facing with the product?

I would like to inform you that the seller will be happy to provide you a refund for the product you have received.

I would like to inform you that the seller will be happy to provide you a replacement for the product you have received.


Shall I go ahead and request the seller for replacement request on your behalf?
Shall I go ahead and request the seller for refund request on your behalf?

As your product is under 10 days replacement policy so seller will only be able to replace the product. You can also check it over the product page.

I will share all the details with you in a moment, I do need to forward your request to the seller first.

I do need some information from your end regarding the same.

VOC-
Tags: Yes
Pickup address: Same
Alter numb : NA
primary: working
Seal tampered: No


Would like to confirm whether you want a pickup of the product from the same address.

Please confirm, the primary contact number is working.

Could you please let me know if the seal on the product box was broken or tampered, when you opened the external packaging?

Please confirm whether you have brand box and MRP tag which you have received along with the product?

Would you like to share any alternate contact number?

I would like to let you know that your return request has been escalated for approval of the team and team will get back to you with an update on or before January , 2020.

I would like to let you know that the seller has accepted your return request and the pick up of the product will be done by January , 2020 and the replaced product will be delivered on the same day.

I request you to share the bank details so the seller can proceed the refund request.

(1) Account holder's name
(2) Account number.
(3) IFSC Code.

You can find the IFSC details on your cheque and bank statement.

I would like to let you know that you have just received a One time password on your registered mobile number.

Request you to please confirm it.

...IF BANK DETAILS ARE ALREADY THERE..........................

As I checked, we have your bank account ending with ********508. Please confirm that you would like to get refund in the same account.

Please confirm the bank details. As I had a check, the bank details were already there.

Account number ending with 391.

IFSC Code: CNRB0002614

Do you wish to have refund in the same account?

I would like to inform you that since your product comes under 10 Day Replacement seller will not be able to provide you a refund.

I would like to inform you that the seller can only replace your product only if you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.

I am happy to let you know that the seller has already arranged a replacement for the product and it'll reach you by January, 2020. The item originally delivered to you will be picked up at the same time.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.

However, your feedback will be shared with the seller and courier service provider and they'll take utmost care to ensure this does not happen again.

I am sorry to inform you that the seller will only be able to provide you a refund for your product at the moment.


I would like to inform you that I have forwarded your concern to the team and team will get back to you with an update on or before October 28, 2019.


I would like to let you know that seller has accepted your return reqeust for the product and pick up of the product will be done by November 16, 2019.

And the refund will be credited to your account within 02 business days after the pick up.

I would like to let you know that the seller has accepted your refund request.

The pick up of the product will be done by November 22, 2019 and the refund will be credited after 02 business days from the successful pick up of product.


not returnable no return



We would like to let you know that incase of any defect, damage, or specification error, to set this right, the seller would be happy to replace the item with a brand new one based on the availability of the product.


However, the seller will not be able to go ahead with a refund since the product you have received is based on your choice, and is same as what is described on our website.

return replace refund policy

The product comes under 10 days replacement policy, the seller will not be able to provide you refund.

As the product comes under 'No returns' category, the seller can provide you replacement only.

I am sorry to let you know that the seller cannot help you with the return in this case as the product is under 'No Returns' category.

You can get the refund in your Gift Card Section of Flipkart wallet if you create a return from your side. I am sorry to inform you that I'll only be able to ask the seller to create a refund request in your Bank account.

I am sorry to inform you that I'll only be able to ask the seller to create a refund request in your Bank account. However, if you want refund in your Gift Card Section of Flipkart wallet, you'll be having the option of refund in your Gift Card Section of Flipkart wallet.