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Thanks for writing in.
We tried to get in touch with you on 'xxxx' to talk to you about your concern but could not reach you.
We understand that your experience with the seller's partnered courier service provider has been an unpleasant one about the delivery of your order 'xxxx' for 'xxxxxxx'.
We’re sorry to let you know that your order was cancelled as the seller was unable to fulfill it on time and they did not want to keep you waiting.
We'd like to let you know that the seller has refunded Rs. xxxxxxxxxxxxx/- for your order to your Credit card on xxxxxxxxxxxxxxxx. This will be credited to your account by xxxxxxxxxxxxxxx, as per standard banking procedures.
Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank.
If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.
Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
The product you're looking for isn't in stock with sellers on our portal at the moment. Please use the 'Notify Me' option on the product page to know once it's back in stock. Click here:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
We completely understand and this isn't something we would want you to go through. We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.
If there’s anything else we can help you with, please let us know by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll- free customer care number 1800 208 9898 so we can assist you.
Hope this helps.
{Customer_name}, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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