Notes

You are more than welcome! Please check each email that you will receive from Walmart in the next 5 minutes after to close this chat with me. May the rest of your week be filled with happiness and never ending kindness! My best wishes and positives vibes for you and your family!
Is there anything else I might help you with today?

Just to make sure, did you received a good customer service with me today?, If not I will do everything in my hands to rectify it for you.

I hope I met your expectations with my service today. I did everything in my hands to provide a satisfactory customer service today. Is there anything else can I help you with?

Thank you so much for your understanding and for letting us rectify this for you.

Hello! I am sorry to know that you haven't received your order. Let me check this mater for you.

Hello! I will be glad to assist you today! How may I help you?


Perfect! Thank you so much for the information.
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Marcketplace:

I contacted our special team so they can follow up your case with you directly.

We will take care of this matter in our hands to provide you the best resolution within 24 hours.

Rest assured that we will work hard to have it resolved as quick as possible.


May I know if you would like the refund or the replacement for this order?

Perfect! Your satisfaction is my priority, I will request it the to our special team.

I escalated the case under the reference number: *** because I understand how value is your time.

Now you don't have to worry you will receive an update for the refund request within 24 hours or less as quick as possible.

----------------------------------------------------------------

We will continue working hard to avoid this type of inconvenience in your future orders to provide you a better online experience every day, because you are really important for us and your satisfaction is my top priority.

I know how frustrating can be this situation for you, I am a customer like you that's why I have talked with our manager and I did my best and I got approval to offer you some compensation due the hassle with the order.

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I don't mean to rush you, I am afraid to might lose you. I have not heard from you in a few minutes. Are you still there?


I am really sorry due the inactivity the chat will be closed automatically by the system in a few seconds from now. If you need any help in the future, please, do not hesitate to contact us again. Thank you for contacting Walmart.com.

In order to assist you further we will need our Customer Resolutions Team to provide support. Their department is currently closed, so I can request they contact you back by email within 48 hours, or if you wish you can contact us again by chat when they are open. They open again at 7 a.m. (through to 11 p.m. Central Time). We will be happy to help either way. What would you prefer to do?


Allow up to 2-3 weeks for your refund of ***** to post to your original form of payment. Please use the prepaid mailing label to mail the item to the return center. To avoid potentially being recharged, do not return these item(s) to a store.


The 2-3 weeks, this includes the time it takes the package to arrive to the Returns Center, up to 5 business days to check in the item, and up to 5 business days for the refund to post to your account.
3488/5000
You are more than welcome! Please check each email that you will receive from Walmart in the next 5 minutes after to close this chat with me. May the rest of your week be filled with happiness and never ending kindness! My best wishes and positives vibes for you and your family!
Is there anything else I might help you with today?

Just to make sure, did you received a good customer service with me today?, If not I will do everything in my hands to rectify it for you.

I hope I met your expectations with my service today. I did everything in my hands to provide a satisfactory customer service today. Is there anything else can I help you with?

Thank you so much for your understanding and for letting us rectify this for you.

Hello! I am sorry to know that you haven't received your order. Let me check this mater for you.

Hello! I will be glad to assist you today! How may I help you?


Perfect! Thank you so much for the information.
----------------------------------------------------------------


Marcketplace:

I contacted our special team so they can follow up your case with you directly.

We will take care of this matter in our hands to provide you the best resolution within 24 hours.

Rest assured that we will work hard to have it resolved as quick as possible.


May I know if you would like the refund or the replacement for this order?

Perfect! Your satisfaction is my priority, I will request it the to our special team.

I escalated the case under the reference number: *** because I understand how value is your time.

Now you don't have to worry you will receive an update for the refund request within 24 hours or less as quick as possible.

----------------------------------------------------------------

We will continue working hard to avoid this type of inconvenience in your future orders to provide you a better online experience every day, because you are really important for us and your satisfaction is my top priority.

I know how frustrating can be this situation for you, I am a customer like you that's why I have talked with our manager and I did my best and I got approval to offer you some compensation due the hassle with the order.

-----------------------------------------------------------------------------

I don't mean to rush you, I am afraid to might lose you. I have not heard from you in a few minutes. Are you still there?


I am really sorry due the inactivity the chat will be closed automatically by the system in a few seconds from now. If you need any help in the future, please, do not hesitate to contact us again. Thank you for contacting Walmart.com.

In order to assist you further we will need our Customer Resolutions Team to provide support. Their department is currently closed, so I can request they contact you back by email within 48 hours, or if you wish you can contact us again by chat when they are open. They open again at 7 a.m. (through to 11 p.m. Central Time). We will be happy to help either way. What would you prefer to do?


Allow up to 2-3 weeks for your refund of ***** to post to your original form of payment. Please use the prepaid mailing label to mail the item to the return center. To avoid potentially being recharged, do not return these item(s) to a store.


The 2-3 weeks, this includes the time it takes the package to arrive to the Returns Center, up to 5 business days to check in the item, and up to 5 business days for the refund to post to your account.
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