Notes

no calling window

in this incident agent has already shared info to the cx.. hence without reply closing as duplicate

Thank you for your valuable time over the call.

Thank you for your valuable time over the call and for being a valuable Flipkart Plus member.

Thanks for writing in.

Thanks for writing in and for being a valuable Flipkart Plus member.

Thanks for being a valuable Flipkart Plus member.

We're writing in continuation to our previous email.

rnr

We tried to get in touch with you on '' and '' to talk to you about your concern but could not reach you.

We understand that XXXXXXXXXXXXXXXXXXXX of your order 'XXXX' for 'XXXX'.

We're sorry for the trouble you had to go through.

We are sorry for the trouble and this is not something that we would want you to go through.

We would like to let you know that

We are sorry to let you know that

************survey:**************
If there’s anything else we can help you with, please let us know by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll- free customer care number 1800 208 9898 so we can assist you.

Hope this helps.

XXXXXX, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.

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In case the cx is happy:

Thanks for choosing Flipkart.

In negative case:

Hope you understand.


We are thankful for your continued trust on Flipkart.

If you have any further query you can get back to us, we will surely help you.

We would like to thank you for your continued trust and support.

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Since we didn’t want to keep you waiting, we’re responding through this email.

We're sorry for the delay in response.

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EMPATHISE

We're sorry to know that your experience with our services has been an unpleasant one. Also, we understand your disappointment which might have caused you.

We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these. As you are one of our valued customer, your satisfaction is one of our primary concern.

Trust us, if there is an option with the seller they could have definitely helped you out as you are one of the valuable customer for us.

We completely understand and this isn't something we would want you to go through. We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.

Our aspiration is to keep you as one of our most valued customer and we hope to serve you better in subsequent times.
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Also, we'd like to let you know that brands determine the installation as serviceability of an area depends on factors like the type of product and the address for installation.

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to let you know that the delivery of your product is delayed due to an unforeseen issue faced by the seller's partnered courier service provider.

We would like to let you know that the product will be delivered to you at your doorstep.

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We are sorry to let you know that we are unable to provide you the 'Hub Details' of the courier service provider and to let you know that the delivery of your product is delayed due to an unforeseen issue faced by the seller's partnered courier service provider.

We would like to let you know that as requested by you the seller has cancelled your order with the reason stated as '' and you would have received a confirmation for it.

gift card section of flipkart wallet
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If there’s anything else we can help you with, please let us know by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll- free customer care number 1800 208 9898 so we can assist you.
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WHEN SERVICE CENTER NOT ON YODA WE PICKUP DETAILS FROM PRODUCT PAGE
Please use the below details to contact the brand and find an authorised service centre near you:
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We understand that how upsetting it would be that you haven't received your order '' for the product '' and we are sorry for the trouble caused to you.
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We are sorry to let you know that as per our records we see that the product has been returned to the seller due to this the seller is unable to share the invoice as per seller's policy.




We are sorry to know that you are facing issues with the product.

We would like to let you know that you can always contact the service provider if you ever need to claim the service and they will surely help you out.

Also, it will be a free doorstep service. Your product will be picked up from your place by the service provider and then dropped back after servicing.

You can contact the service provider at Jeeves.co.in or call them on their toll free number 1800-425-5568.

Hope this helps.
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As you have mentioned that you have lost your old mobile number. However, you can update your registered contact number.

We request you to write back to us with the new contact number you'd like to update within 72 hours so that we can assist you further.

Hope to hear you soon.
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While we may not be able to provide you a definite time frame for its availability, we would request you to visit our website/app frequently to check the product listings.
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We are sorry to let you know that as per courier service partner update your order was rejected at the time of the delivery.

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Hi xxxxxxxx ,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '' and '' to talk to you about your concern but could not reach you.

We are sorry to let you know that we are unable to understand your issue.

We request you to kindly get back to us with the exact issue within 72 hours so that we can help you out.

While replying to this email, please be ensured that the subject line is not edited.

Hope to hear from you soon.

Thanks for choosing Flipkart.

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Hi xxxxxxxx ,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '' and '' to talk to you about your concern but could not reach you.

We are sorry to let you know that we are unable to understand your issue.

We request you to kindly get back to us with the exact issue within 72 hours so that we can help you out.

While replying to this email, please be ensured that the subject line is not edited.

Hope to hear from you soon.

Thanks for choosing Flipkart.