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How can I help you today?
Hi there! Thank you for reaching Walmart.com!
How can I help you today?
First of all, I'd like to apologize for this bad experience with your order. I know this is not the service you deserve.
Please note that we stand behind every product sold on Walmart.com. For that reason and in order to be as much as helpful as I can, I will escalate this to our marketplace team, and our specialist will contact the seller to work with them in your case, to resolve this as fast as we can. Our team will contact you in 24 hours with the resolution. Would that be okay for you?
Let me tell you, this case has been successfully escalated. You can expect to receive an email from the seller within 24 hours.
You're very welcome. By the way, after we close this chat you will receive an email with the process I've done for you, and I'd be grateful if you can confirm it.
Before you go, I just want to make sure we covered everything you needed. Is there anything else I can help you with today?
You're certainly more than welcome! It was truly my pleasure assisting you today. Thank you for contacting Walmart.com; I am going to close this chat for now. If you need any help in the future, please, do not hesitate to contact us again. Have a great rest of your day.
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