Notes

REPLACEMENT OR REFUND



As I have understood, you have received a defective product?

Have you received a different product from the one you have ordered?

Could you please confirm what is the exact difference between the product ordered and product received?

Please confirm have you got the same product as you have ordered.

Please confirm have you got the same product as you have ordered.

May I know what is the exact issue you are facing with the product?

I would like to inform you that the seller will be happy to provide you a refund for the product you have received.

I would like to inform you that the seller will be happy to provide you a replacement for the product you have received.

Please confirm shall I go ahead and make a refund request to the seller on your behalf.

Please confirm shall I go ahead and make a replacement request to the seller on your behalf.


I will share all the details with you in a moment, I do need to forward your request to the seller first.

I do need some information from your end regarding the same.

VOC-
Tags: Yes
Pickup address: Same
Alter numb : NA
primary: Same
Seal tampered: No

Please confirm, if the pickup address is same as at the time of delivery.

Please confirm if the primary contact number is working.

Would you like to share any alternate contact number?

Could you please let me know if the seal on the product box was broken or tampered, when you opened the external ?

Please confirm whether you have brand box and MRP tag which you have received along with the product?

I'd like to inform you that as per the seller policy, the troubleshooting steps is mandate to proceed for return for this issue.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.

Please be informed that the pick up will be done by December 30, 2019 and the refund will be credited to your account within two business days after the pick up.

I request you to kindly share the bank account details.

(1) Account holder's name
(2) Account number.
(3) IFSC Code.

I would like to let you know that you have just received a One time password on your registered mobile number.

Request you to please confirm it.

...IF BANK DETAILS ARE ALREADY THERE..........................

Please confirm the bank details. As I had a check, the bank details were already there.

Account number ending with 896.

IFSC Code: CNRB0002614

Do you wish to have refund in the same account?

I would like to inform you that since your product comes under 10 Day Replacement seller will not be able to provide you a refund.

I would like to inform you that the seller can only replace your product only if you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.

I am happy to let you know that the seller has already arranged a replacement for the product and it'll reach you by August 17, 2019. The item originally delivered to you will be picked up at the same time.

The seller has arranged a replacement for the '' and it'll be shipped after the pickup of the originally delivered product is done and confirmed by the courier service provider. The pickup will be completed by January 20, 2020.

However, your feedback will be shared with the seller and courier service provider and they'll take utmost care to ensure this does not happen again.

I am sorry to inform you that the seller will only be able to provide you a refund for your product at the moment.

I would like to inform you that I have forwarded your concern to the team and team will get back to you with an update on or before October 28, 2019.