Notes

Most used

I would like to let you know tha

Hi, my name is Simranjeet and I'll be helping you with your request.
Hi, my name is Kartik and I'll be helping you with your request.
As I can see your previous chat got disconnected, My name is Kartik and I will be assisting you further.

Please give me two minutes, so that I can read your previous chat to help and understand your concern better

Please be assured that I will surely help you out in this regard.

I request your kind understanding and patience in this regard.
Thanks for your kind understanding and patience in this regard.
I really appreciated your kind understanding in this regard.
Your kind understanding and patience will be much appreciated in this regard.

Please be assured that you will surely get your product soon.
May I know what is the exact issue you are facing with the product?

Please do let me know the exact order you are concerned about.

Please do let me know the exact reason for cancellation.

I am unable to understand your query, please be more specific with your concern.

In case if you still face any trouble, you can get back to us anytime and we will surely help you out.

As I have checked, your order '' has been shipped
As I had check your order '' has been shipped by the seller on January 10, 2020 and it will reach you by January 13, 2020.

However, you can select the subscribe option available in the app/website to get an update of your order.

I would like to let you know that the order has been shipped from Gujarat to your place so that it is taking time to transit.

I request you to kindly wait till 07 PM and you will get your product delivered at your address.

Please be assured that the courier partner will do their best to deliver your product as soon as possible with in the given time line.

Please be informed that the date given to you for delivery of the product is the maximum time frame in which the courier partner will do their best to deliver your product as soon as possible.

I know this is frustrating for you, as I am also customer at one point so I can understand.

I do understand your situation and if I would be at your place I would also feel the same.

Not to worry, I am escalating your issue to the team and they will get back to you with a best possible resolution of your issue.

Please provide me your alternate number.

Please do share the alternate number so that the team could reach you easily if your primary number will not reachable.

I would like to let you know that I have escalated your issue to the team and they will get back to you by January 01, 2020 with the best possible resolution.

I would like to let you know that I have escalated your issue to the team and they will get back to you within 24-48 hours with the best possible resolution.

As I had check your issue regarding this product has already been escalated to the team and they will get back you as soon a possible by January 22, 2020 with a resolution of your issue.

The date provided is the maximum resolution deadline and you can expect much speedy resolution.

Please be informed that the team is also working on the same issue that why the product is delayed.

Please be assured that you will surely get a resolution by the team as soon as possible within the given timeline.

I would like to assure you that the team will provide you the complete resolution regarding this.

Please be informed that I am sharing your feedback and urgency regarding this product delivery, so that it could reach you soon.

I would like to assure you that your strong feedback will be shared to the courier service partner to make sure that you will never face any inconvenience with your future orders.

I would like to let you know that as of now I am not update with the Wishmaster's contact details, I am sorry for that.

Once your order will be out for delivery you will get an update by an email and SMS.

However, the Wishmaster will call you if he is unable to locate your address or to confirm your availability.

I am sorry to inform you that I will not be able to provide you the details at the moment as it is not updated by the courier service provider.

Please be informed that your order is Out for Delivery and it will reach you by 07 PM, in case if if you face any trouble you can get back to us any time, we will surely help you out.
As I had check your order PM today.

Since I have not heard anything from your side, so I have to close the chat. If you face any issue you can get back to us anytime.

Since I have not heard anything from your side, I am escalating your issue to the team.