Notes

Address change denied:

I understand that you'd like to get your order delivered to a different address, but I'm sorry to let you know that we will not be able to change the address since the seller has already shipped your order.

If you'd like, you could have a friend or a family member collect the package on your behalf from the current address.

I am sorry to let you know that as the seller has already shipped your order, so at this moment there is no such option to submit the address change request to the seller.

Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.


So, in this case, if you wish, you may cancel this order and then place the fresh order with the updates address.

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Pick up :

I understand that you'd like to handover your order delivered from a different address

But, I'm sorry to let you know that we will not be able to change the pick up address since the seller has already approved your return request..


Enable:


Adinarayana, not to worry, please provide me the full updated address, so that I can submit the request to the seller.

Yes, please provide me the full address.

Contact number change:

I certainly understand your concern that you wish to update your registered mobile number.
Please let me know if your current number '+917989433070' is working as you will receive the One Time Password in this number.

As you mentioned that your current number is not working, so you will face the issue with the One Time Password in this.

So not to worry, I will escalate your issue to the team.
And, the team will contact you regarding this and you will get it resolved.

Could you please help me with an alternate contact number of yours.
It is because in the meanwhile if we need to contact regarding the same.

////// 2nd case://///

I certainly understand your concern that you wish to update your registered mobile number.
Please let me know if your current number '+917989433070' is working as you will receive the One Time Password in this number.

Not to worry, you will get the OTP on that number.

I will provide you the steps, please perform these steps from the website only.

Updating/changing your contact number is very simple and can be done only from our website at the moment.

Here's how you can do it:

1) Go to 'My Account'.
2) Under 'Account settings', go to 'Profile information'.
3) Select 'Edit' and enter your new contact number.
4) An OTP will be sent to your new and current phone number.
5) Enter it in the text box along with your Flipkart account password and click on 'Verify mobile'.
6) Click on 'Save Changes'.

That's it! Your new phone number will be updated and you can continue using your Flipkart account.

Tagging:==

Cx wants to change contact number, so steps shared and then he wants to reset the password, so steps provided to him. Hence tagged here.

2) Click 'Edit' and enter your new email address
3) A verification code will be sent to your new email address which is valid only for 10 minutes from the time it is sent to you. If you're doing it from our app or Msite, you have to enter your Flipkart account's password along with the OTP
4) Enter it in the text box and click 'Save Changes'

That's it! Your email address will be updated and you can continue using your Flipkart account.

OD117384370603238000OD117384370603238000
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I am sorry to let you know that as your product is out for delivery, so the seller will not help you with the contact number change at this moment.

I am sorry to let you know that as the product is out for delivery, so we do not have an option to submit the contact number change request to the seller.
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I understand that you'd like to add another contact number, but I'm sorry to let you know that we will not be able to change the contact number since the seller has already shipped your order.


I am sorry to let you know that as the seller has already shipped your order, so at this moment there is no such option to submit the contact number change request to the seller.
Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.



However, from my end, the best I can do is, I can submit the request to the seller for adding alternate number of yours with this order.

Alok, I have submitted the request to the seller for adding alternate number as '8187972974' with your order.

***************ready to ship:


I understand that you'd like to add another contact number, but I'm sorry to let you know that we will not be able to change the contact number since the seller has already approved your order.


I am sorry to let you know that as your order has ready to be shipped by the seller, so at this moment there is no such option to submit the contact number change request to the seller.

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As your return request has been approved, so at this moment, there is no option to submit the contact number change request to the seller.

I do wish that I could do this for you however currently this option is not available at the end of seller.

So, if you wish to provide the another contact number, there is a need to submit the cancellation request to the seller for this return request.