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I can certainly understand your concern however, please accept my sincere apology in this regard.
As I am from chat support team, I do not have an option to make a call here at my end.
However, if you allow me, I can go ahead and can assist you here over the chat.
Also, I can go ahead and can help you with the call back steps.
May I know which option you would like to go for?
I would request you to follow above steps.
Please be assured, you'll receive a call back from us to help you with your query.
I am sorry but at the moment, we can only chat in English.
Since this is chat window, I am unable to call you at this moment.
Please let me know your concern, so that I can help you with.
If you'd like a callback from us, just follow these simple steps:
1. Please visit the Help Centre (App) or 24x7 Customer Care (Website) section.
2. Select 'Contact us'.
3. Choose the preferred channel.
Rest assured, you'll receive a call back from us to help you with your query.
If you want, you can also contact us on toll free number 18002089898.
Flipkart Assured Features:
6 Quality Check – Customers will receive exactly what they have ordered
Fast & Free Delivery – On orders above INR 500
Transit Safe Packing – To ensure that the packing is damage free during delivery
Strict Seller Guidelines – Sellers to offer their best products to customers
M
Tagging:
Cx was asking for call back. firstly denied and then shared the steps as per SA. Hence tagged here.
Cx was chatting in Hindi, so call back steps provided to him, hence tagged here.
CALL BACK
Sorry, we currently do not have the option to initiate a call.
However, I'll be more than happy to help you.
If you like, you can click here: https://www.flipkart.com/helpcentre to check other available contact options.
Call Back Confirmed
I understand your concern about the return of your "Mi A1 (Black, 64 GB)".
I am sorry for the trouble you had to go through.
I would like to let you know that a call has been arranged to resolve your issue and you'll get a call back by today around 02:18 PM.
I request you to please attend the call for further assistance.
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