Notes

CSAT

The sellers and courier service providers are rapidly expanding their services and hope to deliver in your area soon.

Joyce, I would like to let you know that we will do the best to enhance your shopping experience with us as we do not want to disappoint our valuable customer like you.

I am sorry to inform you that I will not be able to provide you the details at the moment as it is not updated by the courier service provider.


I would like to let you know that business days are calculated excluding weekends and public holidays.

I am sorry to let you know that due to some technical issue I am unable to track the exact location of the order.

I am sorry to let you know that as I have checked your order is ready to be shipped by the seller so seller will not be able to change size of the product as of now.

Currently this option is not available with the seller.

Further if you wish to change the size of the product you can cancel the order and then you can place the fresh order as per your preference.

Further you can also reach back to us after the delivery of the product within the return policy of the product for the same.

We will surely assist you accordingly.

I am sorry to let you know that due to some technical issue I am unable to track the exact location of the order.

I am sorry to let you know that as I have checked your order is ready to be shipped by the seller so seller will not be able to change size of the product as of now.

Be assured, the courier partner do their best to deliver the product on priority.

I would like to let you know that your strong feedback will be shared and your urgency will be mentioned to the delivery partner for the earliest delivery.

your feedback is really important to us. Please share your experience by completing the email survey you'll get after this chat session.

Your feedback is really valuable to us and will help us enhance your experience.

I am looking forward for your positive response, please share your valuable feedback to enhance our services.

Further I am happy to let you know that the price of the product has been decreased as compared to the price of the last order placed by you.

Since I have not heard anything from your side so I have to close the chat and you can get back to us anytime if you face any issue.

I request you to please perform some trouble shooting steps as provided by the seller.

You can also contact us on our toll free number with your preferred language on 1800 208 9898.
I request you to follow the above mentioned call back steps to receive a call back from our team.

Further the seller will add Rs. 100/- to the Gift Card section of your Flipkart account within 24 hours of successful delivery.
You can use this amount, within a year, to buy anything from a wide range of sellers on Flipkart.

Please do share your valuable feedback over the email received to you on your registered email ID.

I am sorry to let you know that as I have checked your order has already been shipped by the seller so seller will not be able to change your order phone number or address as of now.

Do not worry, the seller can add an alternate number for the delivery reference.
Please share the contact number which you want to updated as alternate number for delivery.

I would like to let you know that as I have checked your order is delivered in status.

I request you to get in touch with your family, neighbor, security guard if they have collected the order on your behalf.

I would like to let you know that the courier service providers will do their best to get the order delivered as per the promised timeline, however, in the unlikely event of the order getting delayed, the courier service providers will be intimated about this and they will attempt the delivery within the next business day.

Further once the product reaches back to the seller the seller will initiate the refund and it will be credited within 02 business days.


I would like to let you know that as I have checked the return request was raised with the issue type of different product received through self serve.
Do not worry, the pick up of the product will be done by January 06, 2020.

I would like to let you know that as I have checked the return request is raised with wrong issue type so Wishmaster will not be able to pick up the product.
The seller has to cancel the return request and then you can raise a new return request with exact issue type.
It may take 48 hours for the return request to be updated as cancelled.

Further if you wish to change the pick up address so the seller has to cancel your return request and then you can raise a new return request with the new address.

May I go ahead and request the seller to cancel your return request on your behalf?

I am sorry to let you know that seller is unable to cancel the order as of now due to some technical issue.

Do not worry, you have opted for door step delivery so the order will be delivered at your doorstep.

I would like to let you know that the delivery date depends on many factors such as seller's location, delivery address and also the type of product.

I would like to let you know that may be you are barred from participating in games for violation of the Terms & Conditions. Further, weak internet connectivity can also compromise your gameplay experience and it is advisable to play these games in wi-fi.

I am sorry to let you know that due to some technical issue I am unable to track the exact location of the order.

Do not worry, may be rush of calls you are not able to contact the Wishmaster.

Further if you face any issue regarding the same, you can reach back to us anytime.
We will surely assist you in your concern.

Not to worry, the Wishmaster will do their best to deliver the product on priority.

I request you to wait for the same, once the order will be Out For Delivery you will be notified with an SMS containing with the Wishmaster's details.

I am sorry to let you know that as I have checked your order is already shipped by the seller and currently seller will not be able to change the color of your product.
Currently this option is not available with the seller.

Further if you wish to change the color of the product, you can cancel the order and can place a fresh order as per your preference.

I am sorry to let you know that your product is Out For Delivery, currently seller is not able to cancel your order as this option is not available with the seller.

If you do not want the product I request you to deny for the same at the time of door step delivery.

I would like to let you know that you do need any Pin for the same.

You can redeem the amount just by opting the Gift Card section as a payment method at the time of placing order.

Further if you face any issue regarding the same, you can reach back to us anytime.

We will surely assist you in your concern.


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