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I am sorry to hear that you're facing an issue with ''.
You are our valuable customer and this is something which we do not want you to experience.
Do not worry, I am here to help you. I will surely guide you with the correct information.
Since the product was delivered to you on October 11, 2019, it has crossed the seller's 10 days replacement policy period. Due to this, the seller will not be able to provide you replacement.
( Use below lines only If the product is in warranty)
The good news is that the product is covered under the manufacturer's warranty.
You can get in touch with the brand's authorized service center and they'll be able to help you out with any product related support you may need.
The invoice for this product can be used to avail services at the brand's authorized service centers within the warranty period.
Here is the brand support link: xxxxxxxxxxxxxxxxxxxxxxxxx
Here are the brand contact details:
Contact Number: xxxxxxxxxxx
Email ID: xxxxxxxxxxxxx
In the unlikely event of the brand's authorized service center not being able to help you, please let us know and we'll definitely assist you.
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